Unified Plan of Care: A Plan With and For Our Patients

North Shore Medical Center aims to provide the perfect patient experience based on evidence-based medical practices. To achieve this, the organization worked to formalize the creation, review and implementation of a patient's plan of care that connects the clinical care team to the patient. Using a comprehensive team-based approach, the critical elements of a patient's plan of care are communicated through a series of interactions between the clinical team and the patient (and family). The team recognized that a patient's plan should begin the moment the clinical provider first interacts with the patient and his or her family. This is the foundation from which the patient's plan of care is developed.