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EMR Flagging and Behavioral Health Response Training Reduces Violence at New York-Presbyterian Health System
With 11 hospitals and more than 47,000 employees, the New York City based health system’s security professionals are continuously identifying new and innovative strategies — including EMR flagging, behavioral risk assessment and mass casualty event training — to prevent and mitigate workplace violence incidents.
Strengthening the Health Care Workforce: Strategies for Now, Near and Far Report
As we chart a new path together, we have developed this new resource – under the guidance of the AHA Board of Trustees’ Task Force on Workforce and with input from many members of the Association – to help hospitals navigate workforce challenges and opportunities, as well as highlight strategies and resources to assist on these pivotal efforts.
Section 1 - Supporting the Team | Strengthening the Health Care Workforce
The first section of the guide, which includes key considerations and questions to drive action, takeaways and action items for CEOs, and resources and case studies, focuses on addressing well-being, supporting behavioral health and workplace violence prevention.
Workplace Violence Prevention | Strengthening the Health Care Workforce
Even before the COVID-19 pandemic, hospitals and health system teams experienced violence, from bullying and incivility to active shooters, intimate partner violence, cyberattacks, homicides and suicides. However, the compounding trauma of the pandemic has heightened the need to create a safer workplace, both physically and psychologically, and a more resilient workforce.
Utilizing Multidisciplinary Teams to Reduce Violence at Inova Health
Inova Health System, Northern Virginia’s leading nonprofit health system, in 2021 faced 648 reported instances of such violence.
Addressing Well-Being | Strengthening the Health Care Workforce
When physicians, nurses and health care professionals experience extended periods of stress and burnout, they often feel as though they are letting down their patients, their families, and their colleagues. Moreover, they feel more challenged to care not just for their patients, but also themselves.
Strengthening the Health Care Workforce: Strategies for Now, Near and Far Digital Toolkit
Strengthening the Health Care Workforce Digital Toolkit contains social media posts and images to support your team through burnout, to address behavioral health issues, and to prevent workplace violence.
Case Study: Building a Culture of Safety with Peer-to-Peer Support at CHI Health
From 2019 to 2020, Omaha, Neb.-based CHI Health reduced staff assaults resulting in injuries by 50%.
Case Study: Proactive Training at Children’s Hospital of Orange County
Between 2019 and 2020, Children’s Hospital of Orange County (CHOC) in
California put in place a multifaceted workplace violence prevention plan to
protect its health care personnel from aggressive and violent behavior.
Case Study: Heightened Vigilance at MLK Jr. Community Healthcare
MLK Jr. Community Healthcare in Los Angeles, Calif., has the second busiest emergency department in Los Angeles County.