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Rush Health Launches National Direct-to-Consumer Telehealth Membership
Chicago-based Rush University System for Health is launching a new direct-to-consumer (DTC) telehealth membership called Rush Connect+ that provides 24/7 access to virtual care across the country grabbed attention throughout the field.
AHA Digital Pulse
This new benefit for AHA members will make it easier for you to monitor your performance over time and connect with others. Take your assessment and join the growing digital health community.
Engaging Your Community In Your Digital Strategy
Best practices, successes and challenges in engaging our communities in digital strategy to maximize success in health care.
3 Ways to Engage Today’s Health Consumers
As consumers take a more active role in their health and have unprecedented access to health data through wearable devices, remote monitoring and other technologies, organizations are closely examining their engagement strategies and tactics.
Building the Health Ecosystem of the Future: Using Digital Transformation to Improve Operations and Care
To provide frictionless digital consumer-like experiences, health systems are using digital transformation to improve operations and care.
4 Things That Health Consumers Want Now
The recently released third installment of the 2024 National Consumer Survey Series from Jarrard Inc., a Chartis Company, explores what leads patients to choose providers, how patients want to access care and what they want in their relationship with providers.
How Health Care Is Evolving to Improve the Patient Experience
Michael Anne Kyle, R.N., MPH, Ph.D., an intensive care unit nurse and health policy expert, is leading a critical mission to simplify U.S. health care. Her research shows that patients often face “invisible costs” of time, stress and financial strain while trying to navigate the system.
Survey: Without a Top-Notch Consumer Experience, Expect Patient Flight
About one in five consumers switched providers in the past year and nearly 90% said they did so because the organization was hard to do business with, notes a recent Accenture report.
Business Intelligence Report | Coexisting with COVID-19: The Road Ahead for Health Innovation
With another year of pandemic experience behind them, hospitals and health systems are innovating as never before. The demonstrated ability of care providers to consider new ideas, try new methods and remain nimble bodes well for the near and long term as business models continue to undergo rapid change. At the same time, the field continues to suffer financially — from rising costs, workforce fatigue and turnover.
3 Keys to Tampa General Hospital’s Patient Experience Makeover
Download the full Market Scan Trailblazers report “Elevating Patient Access and the Consumer Experience” to learn more about what can be done to improve patient access and elevate the patient experience.