Building the Health Ecosystem of the Future

Executive Dialogues Building the Health Ecosystem of the Future
Executive Dialogue | Building the Health Ecosystem of the Future: Using Digital Transformation to Improve Operations and Care

Executive Dialogue

Using Digital Transformation to Improve Operations and Care

Within the next five to 10 years, health care will be embedded in the digital consumer ecosystem. The pandemic accelerated the shift to digital transformation often with temporary solutions to meet new consumer demands and provider needs. Patients increasingly expect frictionless digital consumer like experiences in accessing health care. Hospitals also are dealing with the effects of staff burnout exacerbated by the pandemic, increased administrative loads, and high costs to engage contract clinical staff. This executive dialogue explores the 6 big strategic bets health leaders are making to transform how they are using technology to address these shifts and where they are seeing their biggest roadblocks and wins.

Sponsored by: Providence Logo

6 Big Bets Health Leaders are Taking in Health Care’s Digital Journey

  • Change the health care culture and mindset and employ technology and tools to transform care delivery and coordination among multiple health care access points.
  • Reduce the technology debt. Simplify, modernize and innovate and build off common platforms first — electronic health records, enterprise resource planning, telehealth.
  • Invest in talent and leverage offshore capabilities to access specialized talent, and get 24/7 coverage and better agility.
  • Consumer first is digital first. Create that end-to-end experience by redesigning processes and experiences to match today’s consumer needs.
  • Connect the digital impact to the operational impact to create a scalable end-to-end loop and capacity to alleviate the burden on caregivers and improve productivity.
  • Invest in cybersecurity, including 24/7 monitoring and real-time incident responses, and move to the cloud and enable AI infrastructure to get the scale for future scenarios.


Rick Corn

Rick Corn

Vice President and Chief Information Officer

Huntsville Hospital

Mark Geller

Mark Geller, M.D.

President and CEO

Montefiore Nyack Hospital

Lisa Ishii

Lisa Ishii, M.D., MHS

Senior Vice President, Operations

Johns Hopkins Health System

J. Stephen Jones,

J. Stephen Jones, M.D., MBA, FACS

President and CEO

Inova Health System

Murali Krishna

Murali Krishna

Senior Vice President and Country Head at Providence Global Center


Stephanie McDonell

Stephanie McDonell, MBA, CHCIO

Vice President and Chief Information Officer

United Regional Health Care System

B.J. Moore

B.J. Moore

Chief Information Officer and Executive Vice President, Real Estate Strategy and Operations


Ben Negley

Ben Negley, MHA, FACHE

Vice President, Physician Practice Management and Ambulatory Care, Digital Transformation

AtlantiCare Physician Group

Timothy Pehrson

Timothy Pehrson, MHSA

President and CEO

Integris Health

Israel Rocha Jr.

Israel Rocha Jr., MPA


Cook County Health

Michael Slubowski

Michael Slubowski, MBA, FACHE, FACMPE

President and CEO

Trinity Health

Tressa Springmann

Tressa Springmann, MAS, CHCIO

Senior Vice President and Chief Information and Digital Officer

LifeBridge Health

Prat Vemana

Prat Vemana, MBA

Senior Vice President and Chief Digital Officer

Kaiser Permanente

Suzanna Hoppszallern

Suzanna Hoppszallern

Senior Editor

American Hospital Association


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