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Closing the Loop on Patient Feedback: Lessons from CVS Health
In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.
2023 Circle of Life Honorees: Leading the Way in Palliative and End-of-Life Care
The American Hospital Association is proud to be a major sponsor of the 2023 Circle of Life Award, which honors health care organizations that are demonstrating innovative palliative or end-of-life care to impact the patients, families and communities they serve.