Consumerism

The 10 most-read Market Scan articles of 2025, reflecting what mattered most to health care leaders this year: workforce shortages, rising cyber threats, volatile supply chains and continued experimentation by major retail and technology players seeking a foothold in care delivery.
AHA's 2026 Environmental Scan highlights financial constraints, workforce strain and shifting demand patterns no longer are emerging issues — they are persistent conditions shaping daily operations and long-term strategy.
The 2026 AHA Environmental Scan details data and trends that have implications for the health care field for the coming year and beyond. The Scan will help your staff, leadership and board strategize and plan for the future.
Verily, the 10-year-old Alphabet subsidiary, recently launched a consumer-facing app that will be marketed as a free way for anyone to obtain certain care recommendations from Verily’s partner clinicians based on users’ existing medical records.
Amazon’s One Medical primary care offering and the Cleveland Clinic recently stated that they will open their first joint primary care location later this month in Avon, Ohio, a Cleveland suburb.
Chicago-based Rush University System for Health is launching a new direct-to-consumer (DTC) telehealth membership called Rush Connect+ that provides 24/7 access to virtual care across the country grabbed attention throughout the field.
In the onslaught of news and speculation about the Amazon Health Services (AHS) restructuring and what it signals for the online e-commerce and tech giant’s future, the field has been left with more questions than answers.
As consumers take a more active role in their health and have unprecedented access to health data through wearable devices, remote monitoring and other technologies, organizations are closely examining their engagement strategies and tactics.
Advocate Health last week closed its 55 clinics inside Walgreens stores in Illinois and Wisconsin. Each of the 47 clinics in Illinois and eight in Wisconsin employed one or two medical office assistants and other clinicians who supported virtual care services.
CVS Health announced last week that it now will provide in-network primary care for Aetna members in select markets through its MinuteClinics.