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Resources
PMG Members

Quality and Patient Safety

Resources on quality and patient safety.
Stories

U.S. Hospitals and Health Systems Enhance Patient Safety

Hospitals and health systems across the nation are implementing innovative programs to connect with their communities and enhance patient safety.
Framework

Patient and Community Engagement | Care Transformation Framework: Linking Care to Community

Through formal and informal processes (e.g., community health needs assessments, patient and family advisory councils, community-based programs, partnerships) hospitals receive guidance on how they can better connect with individuals of all backgrounds.
Stories
Public

WellSpan | York, Pennsylvania: WellSpan Raises the Bar for Innovation, Collaboration on Patient Safety

Founded in 1880, WellSpan is a multispecialty medical group of 23,000 team members providing nationally recognized, advanced specialty care and supporting lifelong wellness by partnering closely with communities to address local health care needs.
Transformation Action Planner
Member

Culturally Appropriate Patient Care: Exploring Transformation Action Planner

Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This Transformation Action Planner is for hospitals at Exploring on the Culturally Appropriate Patient Care continuum.
Transformation Action Planner
Member

Culturally Appropriate Patient Care: Committing Transformation Action Planner

Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This Transformation Action Planner is for hospitals at Committing on the Culturally Appropriate Patient Care continuum.
Transformation Action Planner
Member

Culturally Appropriate Patient Care: Immersing Transformation Action Planner

Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This Transformation Action Planner is for hospitals at Immersing on the Culturally Appropriate Patient Care continuum.
Transformation Action Planner
Member

Culturally Appropriate Patient Care: Affirming Transformation Action Planner

Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This Transformation Action Planner is for hospitals at Affirming on the Culturally Appropriate Patient Care continuum.
Transformation Action Planner
Member

Culturally Appropriate Patient Care: Transforming Transformation Action Planner

Action Planning is a critical step in collectively advancing equity and dismantling structural barriers (e.g., racism, sexism, ageism, etc.) in hospitals and health care systems. This Transformation Action Planner is for hospitals at Transforming on the Culturally Appropriate Patient Care continuum.
Stories
Public

Hartford HealthCare enhances translation services for deaf and hard-of-hearing patients

Hartford HealthCare in Connecticut is partnering with the American School for the Deaf to offer in-person American Sign Language services and other translation services for deaf and hard-of-hearing patients and their companions.