Management Checklist for Teleworking Surge During the Covid-19 Response

While teleworking has become a routine way of doing business in many industry sectors and government, teleworking during wide-scale public emergencies such as what we are experiencing with the emergence of the COVID-19 virus introduces significant management, technology and bandwidth challenges to ensuring uninterrupted and efficient workflow and provision of services to the public. Added strain on the public telecommunications infrastructure over the “last mile” to the home, in particular, requires critical healthcare entities to assess risk, prioritize tasks and apportion bandwidth resources to ensure continuity of mission-essential functions that may migrate off premises to the home office environment.

This checklist is designed as a quick reference for healthcare enterprise management to consider important factors in a teleworking strategy that minimizes downtime and latency while supporting patient care, operational and I.T. security, and supply chain resilience.

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