Survey: Commercial Health Insurance Practices that Delay Care, Increase Costs Infographic

Contributing to workforce burden:

• 95% of hospitals and health systems report increases in staff time spent seeking prior authorization approval.
• 84% report the cost of complying with insurer policies is increasing.
• 0% say it's decreasing.

And much of this effort and cost is unnecessary. 62% of prior authorization denials and 50% of initial claims denials that are appealed are ultimately overturned.

And it is only getting worse.

• 78% of hospitals and health systems report that their experience with commercial insurers is getting worse.
• Less than 1% said it’s getting better.