Payer Provider Collaboration

Executive Dialogue

Fostering stronger relationships to achieve high-quality, affordable care

Greater payer-provider alignment is needed for the U.S. health care system to achieve high-quality, affordable care. While we’re currently in a recovery phase, provider-payer collaboration absolutely will be a critical part of a rebuilding phase that comes after recovery, and provides an opportunity to retool the system into something even better. Hospitals and health systems must foster transparent, collaborative relationships to enhance case management and care coordination, ultimately improving outcomes and lowering costs. Hospital leaders participating in a virtual executive dialogue discussed how hospitals and health systems can develop stronger payer-provider relationships and how the field needs to shift because of the pandemic.