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The Integrated Care Management Program is a care manager collaborative created to ensure a smooth, well-informed transition of patient care across various settings. When an ICMP patient enters the emergency department, he or she is flagged in the computer system at Emerson Hospital so that the care…
Newton-Wellesley Hospital reviewed rates of third and fourth degree obstetrical trauma (Patient Safety Indicators 18 and 19) determined that their rates were highest amongst the other system entities and were above the Agency for Healthcare Research and Quality national benchmarks. To address this…
For the past 30 years, the Healthcare for the Homeless Program has addressed the health needs of homeless people in Western Massachusetts, defined as a special vulnerable population by the Health Resources and Services Administration. This program defines homelessness in the broadest terms to…
The School Based Care Coordination Program supports at-risk youth and families in two school districts staffed by 2 full-time school based care coordinators and 3.5 full time clinical social workers. SBCC is embedded in the school culture and physical environment and functions as an extension of…
Children with complex medical conditions have a broad range of medical, social and supportive needs. Although these children represent a small percentage of the general population, they have increased healthcare utilization and represent a disproportionate amount of health care spending. Care…
Injectable extended-release formulation of naltrexone marketed as Vivitrol is a recent significant addition to substance use disorder pharmacotherapy for alcohol and for opiate dependence. It is especially helpful due to the lack of abuse potential and for its ability to block the effects of other…
Diagnostic care for patients referred within the institution for suspicious lung lesions was variable, complicated and inefficient. Particular demographic groups are at higher risk having a prolonged time from initial presentation to diagnosis, or being lost to follow up completely.
Many patients who find themselves in a situation where they are experiencing worsening symptoms often do not know if they should call the doctor or go to the hospital. The Call Me! Campaign is exactly as it sounds – a campaign to encourage patients to call at the first sign their condition…
The Care Tracker program at Signature Healthcare collates data from multiple sources, including billing claims, Meditech data from hospital/inpatient, the outpatient electronic medical record, and provider data. Using internal logic it presents data based upon age, sex and disease state to the…
Boston Children's Hospital and its associated pediatric primary care physicians organization collaborated to establish an ambulatory patient safety program in response to increasing malpractice claims and patient safety concerns in the pediatric ambulatory setting. The patient safety program uses a…