Case Studies
The American Hospital Association produces case studies on its member organizations across a wide range of health-care topics.
The University of Mississippi Medical Center created a Healthcare Disparities Council with 40 members, including interpreters, administrators, nurses, physicians and members of the registration staff. Four subgroups support the councils efforts and focus on health literacy, patient access and…
The Minority Faculty Development Awards program at University Hospitals Case Medical Center in Cleveland provides mentoring, education and hands-on leadership experience to several high-potential junior faculty physicians each year. Participants, chosen by individual departments, plan a three-year…
For nearly 20 years, Robert Wood Johnson University Hospital in New Jersey has partnered with the New Brunswick Health Sciences Technology High School, supporting a program that engages local Latino and African American high school students in health care careers. Today, more than 40 students who…
Baystate Health, based in Springfield, Mass., has two formal mentorship programs available to its workforce. Both programs have an external educational component with an aligned internal mentorship and leadership development program. External opportunities for professional development and education…
Based in the Pennsylvania cities of Allentown, Bethlehem and Hazleton, Lehigh Valley Health Network includes three full-service hospitals across five campuses, a children's hospital, 12 community health centers and a 1,100-member physician group. Community members are integral partners as…
Lean Six Sigma tools were used to reduce pressure ulcers at Memorial Health System, Springfield, Ill. Bundles and communication tools were employed. The hospital set a goal to reduced pressure ulcers by 50 percent by applying Lean Six Sigma methodologies. Process defects were identified for…
Norwegian American Hospital, Chicago, improved both influenza and pneumococcal vaccination rates by 73 and 32 percent, respectively, achieving care that is patient centered.
Northwestern Memorial Hospital, Chicago, worked to create a highly reliable system for follow up of unexpected radiologic findings, improving timeliness of care.
Matching patients with primary care physicians was top priority of this project improvement by the care team at Northwestern Memorial Hospital, Chicago.
Montefiore Medical Center's School Health Program is the largest and most comprehensive school-based health program in the country. It provides medical, dental, behavioral, preventive and community-based health services to 27,000 students in 65 Bronx public schools more than 70,000 times a…