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3 Ways to Engage Today’s Health Consumers
As consumers take a more active role in their health and have unprecedented access to health data through wearable devices, remote monitoring and other technologies, organizations are closely examining their engagement strategies and tactics.
Amazon Adds Speech-to-Text and More to HIPAA-Eligible Services
Amazon Web Services is continuing its rapid push into health care by adding three more HIPAA-eligible services to its machine-learning tools, including a speech-to-text offering that that will automatically create transcripts from provider-to-patient calls.
Why Patients Leave — 4 Nonnegotiable Consumer Expectations
After surveying more than 21,000 consumers since 2017, leaders from Accenture have found some interesting answers and developed conclusions about where health care organizations should invest to improve the patient experience.
Providers Cut Costs, Better Engage Patients
Leaders from health care delivery systems, insurers, the pharmaceuticals industry and technology companies converged on San Francisco last week for the annual J.P. Morgan Healthcare Conference and got a close-up look at just how quickly the field is transforming. News came quickly on several fronts, including company acquisitions, the ongoing push among many payers into clinical services as they try to drive down care delivery costs and more.
How to Reconnect with Patients as the Pandemic Slows
Many people during the pandemic lost trust and felt increasingly disconnected from other individuals, the media and the federal government. At the same time, there’s been an upswing in connections with employers, businesses and brands. This shift creates an opportunity for hospitals and health systems to fill a void.