Patient Journey

Download the full Market Scan Trailblazers report “Elevating Patient Access and the Consumer Experience” to learn more about what can be done to improve patient access and elevate the patient experience.
The outpatient surgical care landscape is shifting. Patients want greater affordability, efficiency and convenience in the care they receive. Payers expect the same. Hospitals and health systems are responding by continuing to make significant investments in ambulatory surgery centers (ASCs).…
Consumer expectations have risen dramatically for a frictionless health care journey
Children’s Wisconsin developed a communication tool — Patient Journey — to proactively address families’ expectations and concerns by providing information before, during and after procedures.
Lessons on how to use technology to improve the patient medical journey are playing out at Moffitt Cancer Center.