Search Results
The default setting for search results displays All Content. If you prefer to see recent content only, please adjust the date filter.
Filter your results:
Types
Topics
8 Results Found
Closing the Loop on Patient Feedback: Lessons from CVS Health
In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.
CEO succession as a strategic imperative
A health care organization’s strategic planning involves the board in a number of important activities. But how many boards have considered CEO succession planning to be one of them?
Seizing the aging opportunity
There are more people older than 60 alive today than at any other point in history.
Building hospitals to improve patient safety
Trustee Talking Points
Trustee Talking Points
Hospital leaders — ex
Medicaid Reform Takes Hold
Snapshot State Medicaid programs are saving money and improving quality by adding risk-based reimbursement and care models that wrap around patients.
Seven Levers Pushing Health Care to the Tipping Point
Snapshot What are the levers that are moving health care toward transformation?