Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors

Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors – March 2015 To truly transform care, hospitals and care systems must effectively engage patients and their families. This guide presents a framework for one powerful way to engage patients – as advisors on quality and patient safety initiatives. It was developed to help hospitals and care systems build and sustain partnerships with patient and family advisors, specifically to improve quality and safety. Health care leaders have an opportunity to use the insights and expertise of patient and family advisors to accelerate the pace of transformation in pursuit of the Triple Aim—better care, better health and lower cost. This guide presents how-to steps to get started.

Related Resources

Letter/Comment
Public
AHA comments on the Centers for Medicare & Medicaid Services’ request for information on reducing administrative burden.
Case Studies
Public
Special Bulletin
Member
The Centers for Medicare…
Press Releases
Advisory
Member
On July 11, the Centers for Medicare & Medicaid Services issued its calendar year 2020 proposed rule for the home health prospective payment system.
Case Studies
Public
Baylor Scott…