Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors

Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors – March 2015 To truly transform care, hospitals and care systems must effectively engage patients and their families. This guide presents a framework for one powerful way to engage patients – as advisors on quality and patient safety initiatives. It was developed to help hospitals and care systems build and sustain partnerships with patient and family advisors, specifically to improve quality and safety. Health care leaders have an opportunity to use the insights and expertise of patient and family advisors to accelerate the pace of transformation in pursuit of the Triple Aim—better care, better health and lower cost. This guide presents how-to steps to get started.

Related Resources

Special Bulletin
Member
AHA President and CEO Rick Pollack today issued the following statement in response to the killing of George Floyd and the unrest throughout the country. AHA…
Testimony
Public
Statement of the American Hospital Association for the Committee on Ways and Means of the U.S. House of Representatives “The Disproportionate Impact of COVID-…
Letter/Comment
Public
The AHA appreciates the opportunity to provide input to the Federal Emergency Management Agency’s upcoming meeting regarding the use of the Defense Production…
Guides/Reports
With our evolving understanding of the details of COVID-19 infection and transmission, the impact of socialdistancing measures and other factors, hospitals…
Letter/Comment
Public
Responding to a Senate Finance Committee request for solutions to address poor maternal health outcomes, AHA suggested several specific actions that could be…
Advisory
Public
The Centers for Medicare & Medicaid Services (CMS) March 5 released information on the coverage and payment of novel coronavirus (COVID-19) under Medicare…