Physician Alliance Well-Being Case Study: Atlantic Medical Group

A component of the Atlantic Health System in northern New Jersey, Atlantic Medical Group (AMG) comprises 3,500 employees covering 316 locations and over 65 specialties. Of these employees, there are currently more than 1,000 clinician members (physicians and advanced practice clinicians). In February 2017, this newly integrated medical group formed the resiliency task force to assess and address burnout. AMG defined and described the scope of burnout and resilience for its members, embarking upon a thorough literature review followed by conversations with internal stakeholders. AMG successfully customized their EHR optimization training, resulting in increased provider efficiency profile (PEP) scores by those who have completed the sessions.