AHA Knowledge Exchange The Resilient Health System Operating Model
 
AHA Knowledge Exchange | The Resilient Health System Operating Model

AHA Knowledge Exchange

Organizational strategies and new avenues for value creation in health care

Health care systems are facing the leadership challenge of navigating between the benefits of scale and the added operational complexities that can come with size. The pandemic fundamentally altered consumer behavior and expectations while reshaping traditional health care service delivery models. Large systems can experience delays in decision-making amid layers of review and internal deliberations. Add to this the entry of nontraditional provider competitors and technology disruptions and it becomes an imperative for health systems to continuously examine and improve operational and governance models. This Knowledge Exchange e-book examines how health system leaders are changing governance, decision-making and their operating models for the future.

Sponsored by: Accenture Logo

10 ways health system executives are building a robust governance and operating model

  • Design your governance structure for where you want to be in the future and for growth.
  • Activate your operating model to align the organization to execute your playbook.
  • Create system committees and set clear approval authorities to move to one corporate culture.
  • Develop matrix-defining key accountabilities and decision rights across the organization.
  • Amplify physician and nurse leaders in the organization to have decision rights regarding the vision, strategy and priorities as well as the pipelines of the C-suite.
  • Empower decision-making bodies to be agile and move strategy forward.
  • Set a timeline, process and an approval process for all major initiatives.
  • Bring new voices and diversity onto the board — a mix of out-of-market people while keeping a balance of market people and skill sets.
  • Implement innovative care models, invest in automation to streamline work and move to a global workforce model.
  • Evaluate governance and operating structure yearly against strategy (what you are trying to achieve) and top organizational risks.

Participants

Bo Boulenger

Bo Boulenger

President and CEO

Baptist Health South Florida

James F. Dover

James F. Dover, FACHE

President and CEO

Avera Health

Lynn Gonsor

Lynn Gonsor

Managing Director, Strategy and Consulting

Accenture

Russ Gronewold

Russ Gronewold

President and CEO

Bryan Health

 
Matt Heywood

Matt Heywood

President and CEO

Aspirus Health

 
Marlon Levy

Marlon Levy, M.D., MBA

CEO

VCU Health System

 
C. Wright Pinson

C. Wright Pinson, M.D., MBA

Deputy CEO and Chief Health System Officer

Vanderbilt University Medical Center

 
Chris Roth

Chris Roth

President and CEO

St. Luke’s Health System

 
Lisa Shannon

Lisa Shannon

President and CEO

Allina Health

 
Michael Slubowski

Michael Slubowski

President and CEO

Trinity Health

 
Michelle Hood

Moderator:

Michelle Hood

Executive Vice President and Chief Operating Officer

American Hospital Association

 

AHA Knowledge Exchange

Gain insights from the C-suite and health care leaders on the most pressing issues and transformational strategies.

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