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Sacred Heart Hospital and St. Joseph's Hospital - Imaging the Future Community Listening Campaign
The hospitals conducted a vast "listening campaign" that spanned five months and offered community members multiple ways to provide input on how the hospitals could better serve the community. Through town halls, focus groups, social media, and other venues, more than 1,400 community members participated.
What is it?
The hospitals conducted a vast "listening campaign" that spanned five months and offered community members multiple ways to provide input on how the hospitals could better serve the community. Through town halls, focus groups, social media, and other venues, more than 1,400 community members participated.
Who is it for?
Residents served by the two hospitals.
Why do they do it?
The hospitals wanted to get a complete picture of what community members want and need.
Impact
The months of listening yielded 2,830 ideas. Some were implemented quickly, such as posting a heart health questionnaire on Sacred Heart's web site and collecting thousands of "more interesting" books and magazines for hospital waiting areas. Longer-range ideas include offering more health screenings and mental health services, and beginning to address local "food deserts."
Contact: Rhonda Brown
Director, Community Health Development
Hospital Sisters Health System, Western Wisconsin Region
Telephone: 715-717-7647
E-mail: rbrown@sjcf.hshs.org
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