Providence St. Peter Hospital - Emergency Department (ED) Consistent Care Program

What is it?

The program offers proactive intervention that guides treatment decisions for patients with complex health needs and helps participants access appropriate community health care.

Who is it for?

Individuals with chronic conditions, many of whom have severe mental health or drug addiction issues and often depend on the ED for care.

Why do they do it?

The program’s three primary goals are to reduce the inappropriate use of the ED, improve the health status of enrolled clients and improve the capacity and integration of the safety net.

Impact

To date, Consistent Care has assisted more than 630 patients. ED visits of enrolled participants have fallen by more than 50 percent, saving an average of $9,000 per patient per year. Other barriers to care have been addressed, including financial instability, homelessness, literacy and transportation.

Contact: Erin Schwantner
Public Relations Coordinator
Telephone: 360-493-7247
E-mail: erin.schwantner@providence.org