Health Care Volunteers on the Front Line of Workplace and Community Violence

This Workforce Center podcast features Meg Fallows, Volunteer Coordinator at Kadlec Regional Medical Center in Richland, Washington, who speaks about the volunteer workforce in hospitals and how they are combating violence in the hospital setting. The breadth of the volunteer workforce in hospitals is extensive as they serve throughout the hospital and thus, can encounter potentially violent situations involving patients or visitors. In the podcast, Ms. Fallows highlights Kadlec’s volunteers and the hospital’s experiences in advocating for preparedness training for their 500 + volunteers.

Podcast recording from May 2017