Sustainable Health Care Delivery Through Strategic Workforce Development Webinar Series

AHA Workforce Webinar Series Recordings and Presentations

The AHA Workforce Center hosts a series of webinars focused on sustainable health care delivery through strategic workforce development. The AHA issued a report, The Imperative for Strategic Workforce Planning and Development: Challenges and Opportunities, in 2017 to help hospital and health system leaders align the skills and abilities of their organization's current workforce with anticipated needs as health care continues to change. Among other areas, the report focuses on the need to achieve a multi-dimensional, diverse workforce; cultivate new, emerging roles and retool the current workforce to deliver care across care settings; and address workplace safety and burnout challenges. This series highlights the critical issues discussed in the CPI report and convenes subject matter experts to begin to identify and employ innovative solutions to traditional workforce issues.

Workforce Planning for a Rapidly Changing Healthcare System (Nov. 1, 2017)

Presenter Dr. Erin Fraher kicked off our workforce webinar series by addressing myriad workforce challenges, expanding the thinking around workforce issues, and creating a framework for how to approach workforce planning in our rapidly changing system.

Workforce Planning from a Health System Perspective (Dec. 6, 2017)

This program offers three perspectives on the strategies and key leaders needed to develop a system-wide workforce development plan.  First, Rhonda Anderson, former CEO of Cardon Children’s Medical Center, part of BannerHealth and member of the AHA 2016 Committee on Performance Improvement will give an overview of the AHA Committee on Performance Improvement report, The Imperative for Strategic Workforce Planning and Development: Challenges and Opportunities released in February 2017.  Carol Cheney, Vice President of Staffing and Workforce Planning for Banner Health will speak specifically about the workforce development and strategic planning that she leads at Banner Health. 

Millennials Leading Health Care Transformation (March 21, 2018)

Millennials view the world differently than preceding generations. While often labeled disloyal, entitled and needy, they are in fact creative, open to change, tech-savvy, passionate about work that makes a difference, risk takers, and collaborative. This webinar, featuring speakers from AHA’s 2017 Leadership Summit, will showcase practical techniques leaders can use to engage millennials to leverage their strengths to accelerate organizational change. Hear about a successful and complex transformational initiative at Jefferson that resulted in improved organizational performance in six months through the deployment of 19 comprehensive action plans. Learn how they built cross-generational relationships among leaders, how millennials were supported to lead such a large-scale project, and the lessons learned when working with millennials.

Inclusive, Local Hiring: Building the Pipeline to a Healthy Community (April 25, 2018)

This webinar includes an overview of this resource by David Zuckerman, Director for Healthcare Engagement for The Democracy Collaborative, who will share how health systems can implement “outside in” and “inside up” strategies for local hiring policy and become a more intentional anchor to better the welfare of the low-income communities they serve. Debbi Perkul, former Senior Workforce Development Strategist at University Hospitals (UH) in Cleveland, Ohio, will share her experience there, where she pioneered this approach and share lessons learned for others getting started. UH is working in partnership with community-based organizations to connect local and diverse residents from disinvested neighborhoods surrounding the institution to available frontline positions, and then intentionally aligning internal career development and advancement opportunities.

Caring for the Caregiver: Supporting a Healthy and Resilient Workforce (May 10, 2018)

This webinar is part of a series addressing a number of critical workforce issues identified in the AHA 2016 Committee on Performance Improvement report, The Imperative for Strategic Workforce Planning and Development: Challenges and Opportunities. The paper addresses external factors in the health care system that are creating challenges to long-term workforce planning and development, not the least of which is how to empower and retain the workforce you already have so they do not succumb to burnout and compassion fatigue. As part of health care’s quadruple aim, the field has recognized the need not only to improve health and provide better care at a lower cost, but also to improve the clinician experience. Acknowledging the challenges facing those delivering care has enabled us to talk about how burnout and violence in the workplace affect the ability to provide effective care, and how we need to support physical and emotional well-being in order to sustain a healthy and resilient workforce. Dr. Lisa Boyle will share about MedStar Georgetown University’s Care for the Caregiver program, a program created to provide 24-hour care to associates and physicians at the hospital that are experiencing a stressful event or outcome during patient care or due to the work environment. Dr. Bernadette Melnyk will speak about the Ohio State University’s comprehensive strategies to address wellness for faculty, staff and students. This webinar is sponsored by the AHA Workforce Center and AHA’s Hospitals Against Violence (HAV) initiative.