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Since 2010, the academic medical center has been supporting a program to reduce 30-day all cause readmission rates by targeting efforts on a subset of patient populations each year.
A gap analysis was conducted. Key themes emerged in this analysis such as inadequate preparation for self-management of medical conditions and gaps/concerns acorss the continuum including: communication, medication reconciliation, and variations in knowledge sets of caregivers.
After examining the health care environment, the AHA Board Committee on Performance Improvement released the groundbreaking report, Hospitals and Care Systems of the Future. The report highlights the shift health care providers face when they transform their business and service delivery models…
In this webinar, presenters share Texas Health Dallas' care coordination story and experiences providing population-centered, culturally competent care for Burmese refugees.
Three patient navigators are used to advocate on behalf of women with abnormal breast findings on mammograms. The main goals of the program are to remove barriers to making appointments (e.g. transportation), not knowing the next steps in care, and financial issues. In addition, navigators are…
Using a Community Needs Assessment, Morris Hospital, which serves 18 rural communities, identified the need for a free patient transportation service for health care appointments. The program, developed through a Plan-Do-Study-Act approach, has provided 140,000 rides since its inception. Read the…
The American Hospital Association (AHA) wishes to express serious concerns about an increasing number of ―hospital compliance reviews‖ performed by the Office of Inspector General (OIG) Office of Audit Services in which the OIG has extrapolated audit findings to estimate Medicare overpayments to…
Transition coaches may be the “glue” between hospital visits and primary care. So says Julie Cann-Taylor, COO of Wyoming Medical Center in Casper. The 191-bed rural hospital participates in a statewide collaborative to improve care transitions and has five transition coaches who assist…
2014 EHR Upgrade: Too Much, Too Soon
After identifying inequities with affordable access to primary care services and an uncoordinated system for vulnerable community populations, the hospital formed a community stakeholder group. Later, a formal partnership between the local hospital and university was forged to form a primary care…