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Emergency department overcrowding has created patient throughput challenges with 2012 volume already exceeding budget. Left without being seen rates have been above the 2 percent Premier national benchmark. Time-to-provider minutes also were higher than desired, contributing to the LWBS rate of 3.6…
The traditional behavioral health access model of calling for an appointment which is subsequently scheduled two to three weeks later, leads to prolonged wait times for clients thereby decreasing treatment compliance, staff productivity and population health and increasing organizational and…
The chair files highlight stories of hospitals and health systems that are implementing innovative practices and streamlined processes to improve the quality of health care for patients in their communities. We encourage you to submit your hospital, health system or association's story to hpoe@aha.…
In December 2009, the medical center embarked on a little known and practiced procedure in the United States: transradial catheterization. As growing scientific evidence about the safety and efficacy of this approach became more apparent, the medical center determined a course of action should be…
The AHA's Committee on Research developed the report, 'Engaging Health Care Users: A Framework for Healthy Individuals and Communities.' This webinar discussed the findings and recommendations of the report.
This webinar from Health Resources in Action discusses the benefits of hospital-community collaborations.
The Backyard Initiative at Allina Health, based in Minnesota, is truly taking care beyond hospital walls. BYI focuses on seven neighborhoods that surround Allina's Abbott Northwestern Hospital, Phillips Eye Institute, and corporate headquarters and are home to many residents with poor health…