CVS Installs New Health Care Leadership Team

As with Walgreens Boots Alliance, CVS has been busy lately repositioning its health care leadership team.

Jon Thiboutot, a CVS employee for more than two decades who most recently served as MinuteClinic’s vice president of operations, has been named president of retail health. He will replace Creagh Milford, who in May was named president of Oak Street Health, CVS’ chain of value-based medical clinics for seniors that CVS acquired in 2023. Milford had held both roles for several months and now will focus exclusively on Oak Street, a CVS spokesperson said.

Meanwhile, Marcus Lanznar, previously vice president of product and operations at the CVS-owned home health company Signify Health, has replaced Paymon Farazi as Signfy’s president. Farazi said he is leaving the company this month.

These moves come as CVS has improved its financial performance in 2025. The company increased its adjusted earnings outlook after reporting second-quarter earnings in July. However, adjusted operating income in its health services unit, which includes Caremark as well as CVS’ health delivery assets, fell 18% year over year, partially due to a higher medical loss ratio at Oak Street.