This updated chartpack offers a snapshot of some common strategies used to improve the quality of care that hospitals provide to all patients, regardless of race or ethnicity. The survey results highlight that, while more work needs to be done, advancements are being made in key areas that can promote equitable care, such as collecting demographic data, providing cultural competency training and increasing diversity in leadership and governance.
The results are based on 1,109 hospitals and indicates a slight rise in cultural competency training. However, minorities represented in leadership positions remained flat. This is an update from the 2011 study.