The Value Initiative Members in Action: Adventist Health Castle – Kailua, Hawaii

Members In Action: Improve Quality and Patient Outcomes

Adventist Health Castle – Kailua, Hawaii
Empathy Initiative Improves Outcomes and Workforce Engagement

Adventist Health Castle’s Empathy In Action program is a research-based curriculum that teaches staff and volunteers listening skills and demonstrates empathetic approaches to engaging with patients, families and colleagues. Castle credits the program for improving patient satisfaction and employee engagement scores. Learn more.

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