The Value Initiative Members in Action: Adventist Health Castle – Kailua, Hawaii

Members In Action: Improve Quality and Patient Outcomes

Adventist Health Castle – Kailua, Hawaii
Empathy Initiative Improves Outcomes and Workforce Engagement

Adventist Health Castle’s Empathy In Action program is a research-based curriculum that teaches staff and volunteers listening skills and demonstrates empathetic approaches to engaging with patients, families and colleagues. Castle credits the program for improving patient satisfaction and employee engagement scores. Learn more.

Related Resources

Advancing Health Podcast
Public
In this AHA Advancing Health podcast, Julia Resnick, senior program manager for the AHA’s The Value Initiative, and Steve Bovey, quality supervisor
AHA Center for Health Innovation Market Scan
Getting a firm grasp on the current and potential future applications and capabilities of artificial intelligence in health care can be difficult. One big…
Issue Brief
Public
The AHA Physician Alliance regularly convenes senior physician executives as part of its Physician Leadership Circle for high-level conversations around issues…
Resources
Public
Michael Privitera, MD, MS, Professor of Psychiatry and Medical Director, Medical Faculty and Clinician Wellness Program at the University of Roches
Advancing Health Podcast
Duane Reynolds, president and CEO of the AHA’s Institute for Diversity and Health Equity, and Priya Bathija, vice president of AHA’s The Value Initiative,…
Advancing Health Podcast
Public
In this AHA Advancing Health podcast, Julia Resnick, senior program manager for AHA’s The Value Initiative, leads a discussion about Z codes and th