AI and the Health Care Workforce

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Artificial intelligence (AI) has the power to transform how work is done in hospitals and health systems around the country, regardless of size or location. In health care, AI already may be deployed in back-office functions, scheduling and decision support, or close to deployment in imaging applications. AI can support critical decisions in the clinical setting by augmenting the knowledge of the care team to yield quicker diagnoses and identify the best treatment strategy for better outcomes.

This Market Insights report from the American Hospital Association’s Center for Health Innovation provides useful frameworks and tools for hospital and health system leaders to successfully integrate AI technologies into their workforce and workflows. Reaching the point at which staff can leverage what AI does and produce better clinical, operational and financial results will require significant changes in the composition, competencies and skill sets of the health care workforce. It is being done with demonstrated improved outcomes while supporting clinical and quality goals.