The Patient Care Partnership

Replacing the AHA's Patients' Bill of Rights, this plain language brochure informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities.

patient-care-partnership-brochure-cover

What to expect during your hospital stay:

  • High quality hospital care.
  • A clean and safe environment.
  • Involvement in your care.
  • Protection of your privacy.
  • Help when leaving the hospital.
  • Help with your billing claims.

When you need hospital care, your doctor and the nurses and other professionals at our hospital are committed to working with you and your family to meet your health care needs. Our dedicated doctors and staff serve the community in all its ethnic, religious and economic diversity. Our goal is for you and your family to have the same care and attention we would want for our families and ourselves.

The sections explain some of the basics about how you can expect to be treated during your hospital stay. They also cover what we will need from you to care for you better. If you have questions at any time, please ask them. Unasked or unanswered questions can add to the stress of being in the hospital. Your comfort and confidence in your care are very important to us.

Download the full brochure.

Related Resources

Case Studies
Community Memorial Health System located in Ventura, California, partnered with Channel Islands University to create a caregiver navigator program.
Advancing Health Podcast
In the final episode of our four-part series on Patient and Family Advisory Councils (PFACs) Elisa Arespacochaga, AHA vice president of clinical affairs and…
Advancing Health Podcast
In the third episode of our four-part series on Patient and Family Advisory Councils (PFACs), Elisa Arespacochaga, AHA vice president of clinical affairs and…
Advancing Health Podcast
Public
In the second episode of our four-part series on Patient and Family Advisory Councils (PFACs), Elisa Arespacochaga, AHA vice president of clinical affairs and…
Advancing Health Podcast
Public
It has been well established that Patient and Family Advisory councils (PFACs) are an excellent way to capture the patient’s voice and perspective.
Frequently Asked Questions (FAQs)
AHA is seeking health systems to help identify and address IPC training needs.