Genevieve Diesing

Web editor and senior writer at the American Hospital Association

Articles

Patient care and Information, Population/Community Health, Social Determinants of Health

Hospital and Health System Leaders Share Strategies for Enabling Affordable, Patient-centered Care

Hospitals and health systems across the country are finding myriad ways to provide affordable, patient-centered care to consumers. A panel of leaders recently shared how innovating in-house, addressing the social determinants of health and examining an organization’s patient population all played a part in their successes.

Population/Community Health, Social Determinants of Health, Care Delivery Transformation

Partnering with Employees, Physicians and the Community for Population Health

Hospital and health system leaders must continue to focus on internal and community partnerships that drive the most affordable, accessible and social changes possible in a population health environment, a panel of hospital and health system leaders said at a recent AHA Executive Forum in Chicago.

Doug Cropper, president and CEO of Genesis Health System based in Davenport, Iowa, said that incentivizing employees to take part in the health system’s wellness plan led to a 97 percent employee participation rate. 

Governance Effectiveness

Meet Nancy Agee, the AHAs chair for 2018

Carilion Clinic President and CEO Nancy Howell Agee is nothing if not a visionary leader. The former nurse led her organization, based in Roanoke, Va., through a change to an integrated delivery model during one of our nation’s worst recessions. It became one of the most innovative and collaborative health care systems in the country. Now, Agee has assumed her yearlong role as chair of the American Hospital Association board of trustees.

Care Delivery, Patient and Family Education/Engagement

The healing arts

Imagine a care setting in which psychiatric patients can move to music with guidance from a principal dancer in a ballet company; in which a cellist plays in outpatient waiting rooms, distracting those within from the burdens of illness. Imagine a place where patients and their families take part in cathartic healing ceremonies and, together with sculptors, writers, poets and painters, create art.

Getting the Most From Millennials How to manage millennials

While it's never advisable to paint any group with a broad brush, certain generalizations do apply to different generations. For instance, Lydia Ostermeier, vice president of executive search at B.E. Smith, says millennials “grew up with parents who really coddled them” but, as a result, they understand other people's need to feel valued. This can give them crucial insight into managing patient satisfaction or their own direct reports.