Prioritizing and Maximizing Well-Being in the Health Care Workforce

Executive Dialogues Prioritizing and Maximizing Well-Being in the Health Care Workforce
Executive Dialogue | Prioritizing and Maximizing Well-Being in the Health Care Workforce: Results-oriented strategies to support employee health and well-being

Executive Dialogue

Results-oriented strategies to support employee health and well-being

Severe staffing shortages and the COVID-19 pandemic are taking a substantial toll on employee health and well-being. Stress, trauma, burnout and behavioral health disorders among caregivers are at high levels. Faced with these workforce challenges, organizations are looking at ways to address the foundational problems undermining the ability of the health care workforce to be resilient and assure the future supply of health care professionals. Fostering employee well-being not only improves their health, it lowers burnout, reduces turnover and improves organizational resilience. This executive dialogue looks at how health leaders are being creative in prioritizing and maximizing well-being in the health care workforce.

Sponsored by: Quest Logo

10 Ways Leaders Can Engage Employees and Improve Their Well-Being

  • Listening Sessions Check in frequently and proactively with employees and remote workers on their needs.
  • Executive Updates Keep board and other leaders informed of trends, solutions and the success of programs and challenges employees face.
  • Supportive Work Culture Create a work culture in which employees can develop supportive relationships with their colleagues.
  • Spiritual Health Provide for employees’ psychological and spiritual health through access to confidential resources and peer support groups.
  • Leadership Training Train and encourage leaders and managers to destigmatize mental health.
  • Safe Workplace Environment Develop an integrative approach to address physical and psychological safety in the workplace.
  • Total 360˚ Approach Take care of the whole person by offering virtual primary care, child care, transportation and other resources to reduce stress.
  • Promote Healthy Lifestyles Offer support for healthy lifestyles like classes, webinars and apps.
  • Track Progress Invest in employee well-being screening and intervention programs, track employee engagement and monitor employee satisfaction.
  • Shared Goals Refocus on the shared purpose and importance of the work.


Thomas P. Ellis

Thomas P. Ellis, MBA, PHR, CCP

Vice President, Total Rewards


Shannon Forrest

Shannon Forrest, DNP, R.N., NEA-BC

Chief Nursing Officer

Christus St. Frances Cabrini

Erika Griggs

Erika Griggs, MBA, RT(R), RDMS, RDCS

Chief Operating Officer

Iron County Medical Center

Erin Keefe

Erin Keefe, MSN, EdD, R.N., CENP, FACHE

Chief Nurse Executive Officer

Dignity Health–St. Bernardine Medical Center

The Rev. Stanley Kim

The Rev. Stanley Kim

Mission Integration Officer

Dignity Health–St. Mary Medical Center

Tracy Messineo

Tracy Messineo

Vice President, Total Health and Productivity Management/CEO SutterSelect

Sutter Health

Barbara Shoup

Barbara Shoup, R.N.-BC, BAS-N, MBA

Hospital Administrator

Ascension Brighton Center for Recovery

Jay Wohlgemuth

Jay Wohlgemuth, M.D.

Senior Vice President, Research and Development, and Chief Medical Officer

Quest Diagnostics

Jenni Word

Jenni Word, R.N., MBA

Chief Nursing Officer and Associate Administrator

Wallowa Memorial Hospital

Deedra Zabokrtsky

Deedra Zabokrtsky, DNP, R.N., NEA-BC

Network Chief Nurse Executive


Suzanna Hoppszallern

Suzanna Hoppszallern

Senior Editor

American Hospital Association


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