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Three patient navigators are used to advocate on behalf of women with abnormal breast findings on mammograms. The main goals of the program are to remove barriers to making appointments (e.g. transportation), not knowing the next steps in care, and financial issues. In addition, navigators are…
Using a Community Needs Assessment, Morris Hospital, which serves 18 rural communities, identified the need for a free patient transportation service for health care appointments. The program, developed through a Plan-Do-Study-Act approach, has provided 140,000 rides since its inception. Read the…
The American Hospital Association (AHA) wishes to express serious concerns about an increasing number of ―hospital compliance reviews‖ performed by the Office of Inspector General (OIG) Office of Audit Services in which the OIG has extrapolated audit findings to estimate Medicare overpayments to…
Transition coaches may be the “glue” between hospital visits and primary care. So says Julie Cann-Taylor, COO of Wyoming Medical Center in Casper. The 191-bed rural hospital participates in a statewide collaborative to improve care transitions and has five transition coaches who assist…
2014 EHR Upgrade: Too Much, Too Soon
After identifying inequities with affordable access to primary care services and an uncoordinated system for vulnerable community populations, the hospital formed a community stakeholder group. Later, a formal partnership between the local hospital and university was forged to form a primary care…
The Greater Detroit Area Health Council is taking an innovative approach to reducing disparities in care. Through locally produced videos, the collaborative is leveraging local voices to increase understanding of Race, ethnicity and language (REAL) data collection and to improve blood pressure…
All practices participating in Better Health Greater Cleveland collect and submit data on patients? race, ethnicity and primary language every six months. The alliance stratifies ambulatory measures along several categories, enabling it to identify and address disparities in care and outcomes. One…
This guide explains why hospital leaders should explore sustainability strategies for their organization.