Our Virtual TeamSTEPPS Master Training course equips health care professionals with the tools and strategies to improve teamwork and communication across their organizations. Over eight weeks, you’ll learn what TeamSTEPPS is, how to use it and how to lead a successful rollout that drives lasting culture change.
This reimagined course combines live, interactive workshops with flexible self-paced modules, designed for busy health care leaders. You’ll gain practical skills, faculty development strategies, and a customized implementation plan tailored to your organization’s needs.
Course Structure
| Date | 8 weeks |
|---|---|
| Format | 90-minute live Zoom workshops + 60-minute self-paced modules each week |
| Focus | TeamSTEPPS 3.0 tools, implementation strategies and leadership skills |
Weekly Agenda
Week 1 – Welcome and Onboarding
Topics: Course Orientation and Introduction to TeamSTEPPS
Week 2 – Define Your Team, Find Your Why
Topics: Team Dynamics and Engagement
Week 3 – I Have My Why, Now Tell Me How
Topics: Education Basics and Methods of Engagement
Week 4 – TeamSTEPPS 101: Individual Skills
Topics: Effective Communication, Principles and Skills
Week 5 – TeamSTEPPS 201: Team Skills
Topics: Situation Monitoring, Shared Mental Models and Leadership/Teammanship Principles
Week 6 – TeamSTEPPS 301: Conflict Skills
Topics: Team Dynamics and Engagement, Mutual Support and Conflict Resolution
Week 7 – Form Your Team, Create Your Plan
Topics: Influencing Change, Defining Roles, Preparing a Plan
Week 8 – Avoiding Common Pitfalls and Resources for Support
Topics: Team Dynamics and Engagement