TeamSTEPPS Master Training
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools designed to optimize team function and improve patient safety. Our TeamSTEPPS Master Training courses are led by an experienced interprofessional faculty team. Using a “train-the-trainer” approach, participants will learn all the TeamSTEPPS 3.0 tools and principles – what they are, how to use them and how to implement them. They will gain practical skills and resources for training others and facilitating a TeamSTEPPS rollout to create meaningful and lasting culture change.
2026 Course Dates - Register Now
- January 22-March 12 virtual
- March 19-20 at UCLA in Los Angeles, CA
- April 15-16 at the American Hospital Association HQ in Chicago, IL
- April 20-21 at Northwell Health in New Hyde Park, NY
- May 12-13 at Tulane in New Orleans, LA
- July 30-31 at UCLA in Los Angeles, CA
- September 24-November 12 virtual
- September 24-25 at Houston Methodist in Houston, TX
- October 5-6 at Northwell Health in New Hyde Park, NY
- October 14-15 at the American Hospital Association HQ in Chicago, IL
- November 5-6 at UCLA in Los Angeles, CA
Explore Our Curriculum
Discover how our evolving TeamSTEPPS curriculum, featuring TeamSTEPPS 3.0 and human-centered design, equips teams to lead safer, more effective care.
Preview the Virtual Course Agenda
Get a glimpse of our flexible 8-week virtual Master Trainer course – designed for busy professionals with a mix of live workshops and self-paced learning.
Explore the In-Person Course Format
See how our immersive 2-day in-person Master Trainer course uses hands-on activities and design thinking to build confident TeamSTEPPS leaders.
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Course Details
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The registration fee is $900 per person. This fee includes course materials, continuing education credits, four meals while onsite, and a TeamSTEPPS Master Trainer certificate. Everyone is welcome to attend, however teams of 3-5 are strongly encouraged. This course is designed for teams to develop their TeamSTEPPS training programs. Attending as a team allows for more focused and productive discussion regarding implementation of the TeamSTEPPS tools and strategies at your organization.
For teams of 3 or more, we offer a team discount of $150 off each person's registration, dropping the price to $750 per person. To get the team discount, please complete online registration for all team members in a single session. The team discount will be automatically applied after the 3rd team member is added. If you would like to add team members, please email TeamTraining@aha.org to receive instructions.
If you registered for this course but can no longer attend, you may send a substitute or request a refund. View our substitutions, cancellations and refunds policy to learn more.
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This course is designed for participants to attend in teams. It is best suited for those who will be actively involved in training and implementation of TeamSTEPPS in their organization.
Everyone is welcome to attend this in-person course! Whether you are clinical or non-clinical, anyone who works in the health care field and is interested in improving teamwork and communication should attend.
- Who are they? Registered nurses, advanced practice registered nurses, physicians, physician assistants, technicians, pharmacists, medical or dental residents/interns, pre-professional students and non-clinical professionals including those in academia, quality, administrative and patient safety
- Where do they come from? Hospitals and health systems (including medical offices and clinics), pre-professional academic institutions, ambulatory care facilities, nursing homes, skilled nursing facilities, acute long-term care hospitals, governmental agencies, military treatment facilities, associations and non-profits
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- Interprofessional faculty. Learn from your clinical and non-clinical colleagues who have been using and teaching TeamSTEPPS for years.
- Professional development. Build leadership skills needed to improve quality outcomes, workforce resilience and patient safety.
- Updated curriculum. Experience new design thinking activities that help translate big ideas into real-world solutions.
- Implementation plan. Finish with a suite of tools and skills to develop your training/rollout plan, along with actionable next steps.
- Tools and resources. Access the latest TeamSTEPPS resources and connect with fellow Master Trainers in our online community.
- Master Trainer certificate and CE credit. Receive a TeamSTEPPS Master Trainer certificate and digital badge along with continuing education credits.
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Participants will earn 13 credits by attending the course and completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).
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Every participant that completes all course requirements will earn their TeamSTEPPS Master Trainer certificate and digital badge, showing proof of completion and Master Trainer status. Your certificate and digital badge are representations of your TeamSTEPPS skills, combined with a verifiable description of what it took to reach your TeamSTEPPS Master Trainer status.
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The registration fee is $800 per person. This fee includes course materials, continuing education credits, and a TeamSTEPPS Master Trainer certificate. Everyone is welcome to attend, however teams of 3-5 are strongly encouraged. This course is designed for teams to develop their TeamSTEPPS training programs. Attending as a team allows for more focused and productive discussion regarding implementation of the TeamSTEPPS tools and strategies at your organization.
For teams of 3 or more, we offer a team discount of $150 off each person's registration, dropping the price to $650 per person. To get the team discount, please complete online registration for all team members in a single session. The team discount will be automatically applied after the 3rd team member is added. If you would like to add team members, please email TeamTraining@aha.org to receive instructions.
If you registered for this course but can no longer attend, you may send a substitute or request a refund. View our substitutions, cancellations and refunds policy to learn more.
-
This course is designed for participants to attend in teams. It is best suited for those who will be actively involved in training and implementation of TeamSTEPPS in their organization.
Everyone is welcome to attend this in-person course! Whether you are clinical or non-clinical, anyone who works in the health care field and is interested in improving teamwork and communication should attend.
- Who are they? Registered nurses, advanced practice registered nurses, physicians, physician assistants, technicians, pharmacists, medical or dental residents/interns, pre-professional students and non-clinical professionals including those in academia, quality, administrative and patient safety
- Where do they come from? Hospitals and health systems (including medical offices and clinics), pre-professional academic institutions, ambulatory care facilities, nursing homes, skilled nursing facilities, acute long-term care hospitals, governmental agencies, military treatment facilities, associations and non-profits
-
- Interprofessional faculty. Learn from your clinical and non-clinical colleagues who have been using and teaching TeamSTEPPS for years.
- Professional development. Build leadership skills needed to improve quality outcomes, workforce resilience and patient safety.
- Updated curriculum. Experience interactive weekly workshops and self-paced assignments that help translate big ideas into real-world solutions.
- Implementation plan. Finish with a suite of tools and skills to develop your training/rollout plan, along with actionable next steps.
- Tools and resources. Access the latest TeamSTEPPS resources and connect with fellow Master Trainers in our online community.
- Master Trainer certificate and CE credit. Receive a TeamSTEPPS Master Trainer certificate and digital badge along with continuing education credits.
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Participants will earn 18 credits by attending the course and completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).
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Every participant that completes all course requirements will earn their TeamSTEPPS Master Trainer certificate and digital badge, showing proof of completion and Master Trainer status. Your certificate and digital badge are representations of your TeamSTEPPS skills, combined with a verifiable description of what it took to reach your TeamSTEPPS Master Trainer status.
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The amount of time to be dedicated to this course each week includes:
- Approximately 1 hour for self-paced learning (modules, online discussions, etc.)
- One 90-minute live workshop session on Zoom, led by our faculty
- Any time you choose to dedicate to working on your change project – as this process is completely self-paced, determined by personal goals and highly variable between participants, there will be no continuing education credit offered for these activities
To effectively participate in the course, attendees will need to join the AHA Team Training Learning Center, our online platform for all things TeamSTEPPS. The Learning Center is where participants will have access to all course materials and be able to connect with both course faculty and fellow learners. More details on how to use our Learning Center will be provided after registration.
Substitutions, Cancellations and Refunds
If you registered for a course but can no longer attend, you may send a substitute, by emailing TeamTraining@aha.org. If you must cancel entirely, your request for a refund — minus a processing fee — must be made in writing to TeamTraining@aha.org no later than 10 business days prior to a course. Refunds will be processed within two weeks of the request. Cancellations made within 10 business days of a course may not be eligible for a refund.
In the unlikely event that AHA Team Training cancels a course due to low enrollment, public health concerns, natural disasters or unforeseen weather conditions, commercial or financial circumstances, or any other foreseen or unforeseen event, AHA Team Training will provide a refund for registration costs but is not responsible for non-refundable items such as airfare and hotel costs.
Northwell Health in New Hyde Park, New York
Course Faculty
Kevin Bock, MD
Vice President, Chief Health Information Officer
Northwell Health
Michael Grosso, MD, FAAP
Chairman, Department of Pediatrics
Huntington Hospital, Northwell Health
Denise Mazzapica, MSN, RN, MEDSURG-BC
Clinical Program Manager
Institute for Nursing, Northwell Health
Barbara McKenna, MSN, RN, NPD-BC
Clinical Professional Development Educator
Institute for Nursing, Northwell Health
Myrta Rabinowitz, PhD, RN, MEDSURG-BC, NC-BC
Clinical Program Manager
Institute for Nursing, Northwell Health
Elizabeth Xavier, MSN, RN, MEDSURG-BC, CV-BC, NPD-BC
Clinical Professional Development Educator
Institute for Nursing, Northwell Health
Course Time, Date and Location
This course will take place across two days, running 8:00 a.m. to 4:00 p.m., in New Hyde Park, NY at Northwell Health. Additional course logistics and travel information can be found in the registration confirmation email.
Tulane University in New Orleans, LA
Course Faculty
Jennifer Calzada, MA, MPH, CHSE
Director for Simulation Tulane Center for Advanced Medical Simulation & Team Training
Tulane University School of Medicine
Rita Preiksaitis, RN, BSN
Director Education and Clinical Professional Development
Tulane Hospitals LA
Course Time, Date and Location
This course will take place across two days, running 8:30 a.m. to 4:30 p.m., in New Orleans, LA. Additional course logistics and travel information can be found in the registration confirmation email.
Houston Methodist Willowbrook in Houston, TX
Course Faculty
Jill Alvarado, BSN, RNC-OB
Registered Nurse IV
Houston Methodist Willowbrook Hospital
Keeley Harmon, PhD, EdS, MSN, RN, NE-BC
Director of Education
Houston Methodist Cypress Hospital
Carol LaMonica-Way, MSN, RN, RNC-OB
Nurse Residency Coordinator
Houston Methodist Willowbrook Hospital
Stacy Norton, MD, FACOG
Medical Staff President
Houston Methodist Willowbrook Hospital
Jo-Anne Senneff, MSN, RN, CCRN
Professional Practice Leader
Houston Methodist Hosptial
Randolph Steadman, MD, MS
Carole Walter Looke Centennial Chair, Department of Anesthesiology and Critical Care
Houston Methodist Hospital
Course Time, Date and Location
This course will take place over 2 days, running 8:30 am to 4:30 pm, in Houston, TX at Houston Methodist Willowbrook. Additional course logistics and travel information can be found in the registration confirmation email.
UCLA in Los Angeles, CA
Course Faculty
Yue Ming Huang, EdD, MHS
Executive Director
UCLA Simulation Center
Cecilia Canales, MD, MPH, MS
Medical Director
UCLA Simulation Center (Anesthesiologist)
Areti Tillou, MD, MSEd
ACS AEI Director
Center for Advanced Surgical & Interventional Technology (Trauma Surgeon)
Jennifer Zanotti, MSN, RN
Director, Ambulatory Nursing
UCLA Health
William Taylor, MBA
Performance Excellence Specialist
UCLA Health
Course Time, Date and Location
This course will take place across two days, running 8:00 a.m. to 4:00 p.m., in Los Angeles, CA at the UCLA Medical Center. Additional course logistics and travel information can be found in the registration confirmation email.
Virtual Course led by faculty from the University of Washington
Course Faculty
Farrah Leland, JD
Associate Director
WWAMI Institute for Simulation in Healthcare (WISH), University of Washington
Tonya Martino, RN, BSN, ND
Clinical Director of Team Performance
WWAMI Institute for Simulation in Healthcare (WISH), University of Washington
Megan Sherman, MAEdHD
Associate Director
WWAMI Institute for Simulation in Healthcare (WISH), University of Washington