TeamSTEPPS Sustainment

If you registered for a course but can no longer attend, you may send a substitute, by emailing TeamTraining@aha.org. If you must cancel entirely, your request for a refund — minus a processing fee — must be made in writing to TeamTraining@aha.org no later than 10 business days prior to a course. Refunds will be processed within two weeks of the request. Cancellations made within 10 business days of a course may not be eligible for a refund.

In the unlikely event that AHA Team Training cancels a course due to low enrollment, public health concerns, natural disasters or unforeseen weather conditions, commercial or financial circumstances, or any other foreseen or unforeseen event, AHA Team Training will provide a refund for registration costs but is not responsible for non-refundable items such as airfare and hotel costs.