Care Delivery Transformation

Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.

Robert Kaplan and Harry Wolberg from the Harvard Business School discuss six fundamental practices for value-based health care, which they say aims to improve the outcomes experienced by patients at lower total costs to society.
Leading health care organizations will share their success stories at the AHA Executive Forum in Chicago, Dec. 3-4. The AHA member-exclusive event will include presentations on a broad range of innovation projects.
Lawrence General Hospital joined with the city's leaders to launch “Healthy on the Block,” which partners with neighborhood convenience stores to offer fresh fruit in areas that are considered a food desert.
Northern Maine Medical Center – Fort Kent, Maine Purchase of Retail Pharmacy Enhances Services to the Community In May 2018, Northern Maine Medical Center purchased a local retail pharmacy in an effort to improve patient outcomes, support patients’ medication adherence, reduce avoidable…
For the second time in less than a month, the Department of Justice has approved a megamerger between leading players in the health insurance and pharmacy worlds. The DOJ said it will allow the $69 billion merger of CVS Health with Aetna once the insurer sells its Medicare Part D business, which…
Philadelphia-based Jefferson Health and GE Healthcare are partnering in a five-year, risk-sharing program designed to achieve $1 billion in savings and improved patient care across the 14-hospital system.
Geisinger Health System – Danville, Penn. Refunds to Dissatisfied Patients Drives Process Improvement In 2015, Geisinger Health System piloted a patient refund program to encourage criticism, inviting patients to alert staff of areas they could improve. A year later, the program expanded to all 10…
Birmingham VA Medical Center – Birmingham, AL Whole health approach to opioid safety produces positive results Birmingham VA Medical Center’s “Whole Health Approach to Opioid Safety,” revolves around weekly, 90-minute shared medical appointments that address opioid reliance among the medical…
Affordability is a top priority for the AHA, writes Chair-elect Brian Gragnolati. And we will continue our forward-thinking and leaning-in approach as we engage in a broader conversation on this issue throughout the association and health care field. See insights from AHA’s Sept. 20 forum; the next…
The AHA today hosted a forum in Los Angeles in which hospital and health system leaders from across the country shared strategies their organizations are undertaking to make health care more affordable.