Care Delivery Transformation

Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.

Illness or injury is stressful for patients and families, and the added uncertainty around how much care will cost can be overwhelming—especially for patients without insurance. With all that today’s health care system has to offer, health care services can represent a major financial investment—…