Care Delivery Transformation
Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.
Geisinger Health System – Danville, Penn.
Refunds to Dissatisfied Patients Drives Process Improvement
In 2015, Geisinger Health System piloted a patient refund program to encourage criticism, inviting patients to alert staff of areas they could improve. A year later, the program expanded to all 10…
Birmingham VA Medical Center – Birmingham, AL
Whole health approach to opioid safety produces positive results
Birmingham VA Medical Center’s “Whole Health Approach to Opioid Safety,” revolves around weekly, 90-minute shared medical appointments that address opioid reliance among the medical…
Affordability is a top priority for the AHA, writes Chair-elect Brian Gragnolati. And we will continue our forward-thinking and leaning-in approach as we engage in a broader conversation on this issue throughout the association and health care field. See insights from AHA’s Sept. 20 forum; the next…
The AHA today hosted a forum in Los Angeles in which hospital and health system leaders from across the country shared strategies their organizations are undertaking to make health care more affordable.
In Brigham and Women’s home hospital care program, patients receive hospital-level care in the comfort of their own homes. The program has helped lower costs and readmissions.
We now offer podcasts with AHA members who are using these strategies to improve quality and decrease health care costs. You also can access the case study profiles on our Members in Action landing page.
Sinai Health System program uses community health workers to help asthma patients live active lives without frequent visits to the ED.
Genesis Health System’s employee wellness program financially rewards employees and their spouses for meeting biometric targets.
December 3 & 4, 2018
Loews Chicago Hotel
Please join the American Hospital Association (AHA), expert thought leaders and your executive peers to explore how hospitals and health systems are innovating to enhance value and address new entrants to the health care field.
The transition to value-…
Hartford HealthCare – Connecticut
Logistics Center Coordinates Care Among Six Hospitals
Hartford HealthCare instituted a centralized logistics center to maximize patient flow among its flagship academic medical center in Hartford and its five other hospitals in Connecticut. Since its launch in…