Banner Health System, Tucson, Arizona
Six years after Banner Health created its Healthy Together Care Partnership, the HTCP team joined the AHA’s Age-Friendly Health Systems Action Community and began its journey to embed age-friendly care into practice. As a result, patient and provider satisfaction scores for patients who receive age-friendly care has increased, and costs have decreased. Promising outcomes related to emergency utilization also have been reported. The HTCP is working to spread its model for adopting age-friendly approaches throughout the health system.