Advocacy Webinar Recording
Quality Care for All Patients
Patients are becoming empowered. As health care consumers, they are reviewing publicly available data, including quality and satisfaction measures. Hospitals and health care systems need to know their patient populations so they can accommodate individual needs and provide high-quality, patient- and family-centered care. One way to achieve this goal is to collect and use race, ethnicity and language (REAL) data. The HPOE guide “Reducing Health Care Disparities: Collection and Use of Race, Ethnicity and Language Data” provides a four-step approach on how to obtain an accurate REAL data set and highlights hospitals and care systems that have used this data to eliminate health care disparities. Supported by the AHA and its partners in the National Call to Action to Eliminate Health Care Disparities, this guide is part of a continuing series of resources that will support hospitals and care systems working to provide high-quality, equitable care.
Patients are becoming empowered. As health care consumers, they are reviewing publicly available data, including quality and satisfaction measures. Hospitals and health care systems need to know their patient populations so they can accommodate individual needs and provide high-quality, patient- and family-centered care. One way to achieve this goal is to collect and use race, ethnicity and language (REAL) data. The HPOE guide “Reducing Health Care Disparities: Collection and Use of Race, Ethnicity and Language Data” provides a four-step approach on how to obtain an accurate REAL data set and highlights hospitals and care systems that have used this data to eliminate health care disparities. Supported by the AHA and its partners in the National Call to Action to Eliminate Health Care Disparities, this guide is part of a continuing series of resources that will support hospitals and care systems working to provide high-quality, equitable care.
To learn more about the national call to action, visit the Equity of Care website at www.equityofcare.org.
HPOE.org features guides, webinars and case studies from AHA resources and other groups.
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Advocacy Webinar Recording