Member Resource: Building and Maintaining Public Trust and Confidence
Share these new resources with your communications and leadership teams.
Hospitals Leading the Way to a Healthier America
Hospitals have always been at the heart of community health empowering healthier, happier lives for all.
AHA Launches New Multimedia Advertising Campaign to Promote Hospitals
The campaign includes a commercial that will run on national, cable, and digital TV and digital advertising.
New Resources Spotlight Crucial Role of Rural Hospitals and Health Systems
The AHA released new resources to help rural hospitals and health systems share their stories and highlight the vital role they play in their communities.
Creative repurposing saves heart during double-lung transplant
Old technology — applied in new and novel ways — can still be a lifesaver.
All Stories
Building Healthy Communities
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Building Healthy Communities
St. Mary’s Regional Medical Center
Lewiston, Maine
St. Mary’s Health System has expanded its behavioral and mental health services to help close gaps and ensure a continuum of care services in the community.
Building Healthy Communities
Cedars-Sinai Health System
Los Angeles, Calif.
Like many health systems, Cedars-Sinai in Los Angeles found itself facing access and administrative challenges — long wait times for patients, time-consuming paperwork for doctors. To address these concerns, they launched an artificial intelligence-powered virtual platform called Cedars-Sinai Connect which, according to a recent study, showed positive results when compared to traditional physician recommendations.
Ensuring Access to Care
Landmark Medical Center
Woonsocket, R.I.
Many hospitals and health systems are rethinking triage processes and using new technology tools to ensure access, shorten patients’ length of stay in the ED, and improve care quality and efficiency.
Ensuring Access to Care
El Camino Health
Mountain View, Calif.
Carolyn Bogard, DNP, R.N., director of care coordination and palliative care at El Camino Health, talks about her system’s use of data to harness the passion care-providers feel for improving outcomes and streamlining care delivery for older adults.
Ensuring Access to Care
UConn Health
Farmington, Conn.
Saving lives is the impetus behind a community outreach and engagement breast cancer screening program led by UConn Health, based in Farmington, Conn.
Benefiting Communities
Oklahoma Hospital Association
Oklahoma
Since 2020, the Oklahoma Hospital Association has worked with health care systems across the state in partnership with the Regional Food Bank of Oklahoma to provide patients and families with fresh produce, pantry staples and ready-to-eat meals.
Benefiting Communities
University of Iowa Stead Family Children’s Hospital
Iowa City, Iowa
At University of Iowa Stead Family Children’s Hospital, 5-year-old James Hall is being treated for Langerhans cell histiocytosis, a rare cancer-like disorder that affects only one to two newborns out of every million.
Benefiting Communities
Ascension St. John Medical Center
Tulsa, Okla.
Ascension St. John Medical Center in Tulsa, Okla., has been verified as a Level I Trauma Center by the American College of Surgeons (ACS).
Innovation, Research, and Quality Improvement
UMass Memorial Medical Center – Children’s Medical Center
Worcester, Mass.
Robin — an interactive, human-assisted robot — is an innovative tool that’s helping make hospital visits less stressful for pediatric patients at the UMass Memorial Medical Center – Children’s Medical Center.
Innovation, Research, and Quality Improvement
Lawrence + Memorial Hospital, part of Yale New Haven Health
New London, Conn.
An expectant mother needing spinal surgery was treated successfully thanks to skillful surgeons and outstanding coordination among clinical teams at Lawrence + Memorial Hospital in New London, Conn.
Innovation, Research, and Quality Improvement
Renown Health
Reno, Nev.
Renown Health in Reno, Nev., one of only 250 transplant centers nationwide, recently reached a historic milestone by successfully performing its first living donor kidney transplant.
Prevention and Wellness
Tampa General Hospital
Tampa, Fla.
Tampa General Hospital is embracing the importance of food by partnering with celebrity chef Geoffrey Zakarian, who has developed seasonal menus featuring local produce whenever possible.
Prevention and Wellness
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Prevention and Wellness
Bethany Children's Health Center
Bethany, Okla.
In Bethany, Okla., a new initiative is reshaping the future for disabled youth transitioning into adulthood.
Workforce
Paoli Hospital
Paoli, Pa.
In a heartwarming act of generosity, nurses at Paoli Hospital in suburban Philadelphia were stunned to learn in September that an anonymous donor had pledged $1 million to help relieve their student loan debt.
Workforce
NYC Health + Hospitals
New York, N.Y.
NYC Health + Hospitals has achieved a dramatic improvement in nurse retention, reducing its staff nurse turnover rate from 46% in 2019 to just 7.3% in 2025 — less than half the national average of 16.4%.
Workforce
Centra Health
Lynchburg, Va.
In this conversation, Corey Feist, CEO and co-founder of the Dr. Lorna Breen Heroes Foundation, and Tiffany Lyttle, R.N., director of cultural integration at Centra Health, explore how hospitals, health systems and states are expanding employee access to mental health care.
Benefiting Communities
Northern Light Eastern Maine Medical Center
Bangor, Maine
In June 2022, Northern Light Eastern Maine Medical Center partnered with Mothers’ Milk Bank Northeast to open a donor milk depot in Bangor, Maine, bringing the number of milk banks in the state to seven. These milk banks rely on donated breast milk, which is tested, pasteurized and then given to infants in need of a nutritional boost.
Benefiting Communities
NorthShore University Health System
Evanston, Ill.
NorthShore University Health System is making its most significant investment in health equity yet. The health system is taking action to address health disparities across the communities it serves by enlisting and mobilizing capable leaders, a diversified workforce and the right community partners.
Benefiting Communities
UK HealthCare
Lexington, Ky.
UK HealthCare has created a unique partnership with Bluegrass Community & Technical College (BCTC) and school districts in the state to support students interested in a health care career and increase interest in the health care field.
Benefiting Communities
ChristianaCare has teamed up with Kuumba Academy Charter School in Wilmington, Delaware, to establish a new student-based health center that will provide onsite preventive care, mental health care and acute care services for all 637 Kuumba Academy students.
Benefiting Communities
MUSC in Charleston, South Carolina, has developed a school-based telehealth program that contributes to improved health outcomes for children in many rural and underserved communities across the state.
Benefiting Communities
The Mercy Health Research & Innovation group operates as a research and innovation hub for the health system.
Benefiting Communities
Through Ascension’s Medical Mission at Home events, the health system delivers free medical care to those with limited access and who are struggling in the communities they serve.
Innovation, Research and Quality Improvement
The introduction of artificial intelligence-driven technology into health care continues at a brisk pace, with sometimes uneven results.
Innovation, Research and Quality Improvement
A heart transplant comes close to a miracle for those who need it. It takes many hands to make that miracle happen: A team including surgeons, operating room staff, heart and lung machine specialists, physicians and others must work together to ensure a successful surgery. It’s a careful balance, and one that the Medical University of South Carolina recently pulled off twice in one day.
Innovation, Research and Quality Improvement
Thanks to West Virginia University Medicine Children’s six-year-old Alexander Shell was among the first patients in the country — and the first in West Virginia — to receive the first dose of ELEVIDYS gene therapy.
Innovation, Research and Quality Improvement
Sentara Northern Virginia Medical Center is offering a new postpartum rehabilitation program specifically targeted to moms who underwent C-sections.
Innovation, Research and Quality Improvement
In this new “Safety Speaks” conversation, Harry S. Smith, board chair of Valley Health System and member of the AHA Committee on Governance, discusses how their organization rearranged its governance system to ensure that quality and patient safety standards were being met across the board.
Innovation, Research and Quality Improvement
Henry Ford Health
Detroit, Michigan
In this conversation, Cathrine Frank, M.D., chair of psychiatry and behavioral health services at Henry Ford Health, shares how they utilize a virtual team approach to provide reachable care.
Innovation, Research and Quality Improvement
In mid-March 2024, surgeons from the transplant center at Massachusetts General Hospital in Boston successfully transplanted a genetically modified pig kidney into a 62-year old man with end-stage kidney disease.
Innovation, Research and Quality Improvement
Banner Health has partnered with the clinical decision software company Regard to integrate algorithms and artificial intelligence to generate clinical decisions, documentation and facilitate clinician-to-clinician communications across its 33 acute care hospitals, which cover patients in six states.
Innovation, Research and Quality Improvement
Old technology — applied in new and novel ways — can still be a lifesaver.
Prevention and Wellness
Who helps the helpers? At Wake Forest University School of Medicine, special training gave health care workers guidance on how to care for one another.
Prevention and Wellness
Atlanticare
Atlantic City, N.J.
“I feel like I’ve had a village caring for my baby, my family and me,” says schoolteacher Teela Grayson, of the care AtlantiCare has provided her before, during and after the birth of her third child last August.
Prevention and Wellness
What’s better when you’re feeling scared than a visit from a canine friend? Many hospitals and health systems are embracing trained emotional support dogs to support staff, patients and their families during difficult times.
Prevention and Wellness
UCSF patients will have a full prom experience, from dressing up to hitting the dance floor, even as they recover from serious health problems.
Prevention and Wellness
The Brookings Health System Foundation makes it easy for colleagues to help other colleagues struggling through tough times exacerbated by the pandemic through an employee emergency fund program. The program offers a wide range of support services, including meals and cleaning services, to staff working long hours.
Prevention and Wellness
Based in Grand Rapids, Michigan, Mary Free Bed provides and promotes competitive and recreational wheelchair and adaptive sports teams and classes for people of all ages with disabilities. With one of the nation’s largest sports program for people with disabilities, the rehabilitation hospital offers a variety of opportunities for people to increase their physical activity, reduce the risk of or help manage chronic conditions — and have fun while doing it.
Prevention and Wellness
North Mississippi Health Services has partnered with the Downtown Tupelo Main Street Association to improve community health and wellness at the Tupelo Farmers’ Depot.