Member Resource: Building and Maintaining Public Trust and Confidence
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Hospitals Leading the Way to a Healthier America
Hospitals have always been at the heart of community health empowering healthier, happier lives for all.
AHA Launches New Multimedia Advertising Campaign to Promote Hospitals
The campaign includes a commercial that will run on national, cable, and digital TV and digital advertising.
New Resources Spotlight Crucial Role of Rural Hospitals and Health Systems
The AHA released new resources to help rural hospitals and health systems share their stories and highlight the vital role they play in their communities.
Creative repurposing saves heart during double-lung transplant
Old technology — applied in new and novel ways — can still be a lifesaver.
All Stories
Building Healthy Communities
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Building Healthy Communities
St. Mary’s Regional Medical Center
Lewiston, Maine
St. Mary’s Health System has expanded its behavioral and mental health services to help close gaps and ensure a continuum of care services in the community.
Building Healthy Communities
Cedars-Sinai Health System
Los Angeles, Calif.
Like many health systems, Cedars-Sinai in Los Angeles found itself facing access and administrative challenges — long wait times for patients, time-consuming paperwork for doctors. To address these concerns, they launched an artificial intelligence-powered virtual platform called Cedars-Sinai Connect which, according to a recent study, showed positive results when compared to traditional physician recommendations.
Ensuring Access to Care
Landmark Medical Center
Woonsocket, R.I.
Many hospitals and health systems are rethinking triage processes and using new technology tools to ensure access, shorten patients’ length of stay in the ED, and improve care quality and efficiency.
Ensuring Access to Care
El Camino Health
Mountain View, Calif.
Carolyn Bogard, DNP, R.N., director of care coordination and palliative care at El Camino Health, talks about her system’s use of data to harness the passion care-providers feel for improving outcomes and streamlining care delivery for older adults.
Ensuring Access to Care
UConn Health
Farmington, Conn.
Saving lives is the impetus behind a community outreach and engagement breast cancer screening program led by UConn Health, based in Farmington, Conn.
Benefiting Communities
Oklahoma Hospital Association
Oklahoma
Since 2020, the Oklahoma Hospital Association has worked with health care systems across the state in partnership with the Regional Food Bank of Oklahoma to provide patients and families with fresh produce, pantry staples and ready-to-eat meals.
Benefiting Communities
University of Iowa Stead Family Children’s Hospital
Iowa City, Iowa
At University of Iowa Stead Family Children’s Hospital, 5-year-old James Hall is being treated for Langerhans cell histiocytosis, a rare cancer-like disorder that affects only one to two newborns out of every million.
Benefiting Communities
Ascension St. John Medical Center
Tulsa, Okla.
Ascension St. John Medical Center in Tulsa, Okla., has been verified as a Level I Trauma Center by the American College of Surgeons (ACS).
Innovation, Research, and Quality Improvement
UMass Memorial Medical Center – Children’s Medical Center
Worcester, Mass.
Robin — an interactive, human-assisted robot — is an innovative tool that’s helping make hospital visits less stressful for pediatric patients at the UMass Memorial Medical Center – Children’s Medical Center.
Innovation, Research, and Quality Improvement
Lawrence + Memorial Hospital, part of Yale New Haven Health
New London, Conn.
An expectant mother needing spinal surgery was treated successfully thanks to skillful surgeons and outstanding coordination among clinical teams at Lawrence + Memorial Hospital in New London, Conn.
Innovation, Research, and Quality Improvement
Renown Health
Reno, Nev.
Renown Health in Reno, Nev., one of only 250 transplant centers nationwide, recently reached a historic milestone by successfully performing its first living donor kidney transplant.
Prevention and Wellness
Tampa General Hospital
Tampa, Fla.
Tampa General Hospital is embracing the importance of food by partnering with celebrity chef Geoffrey Zakarian, who has developed seasonal menus featuring local produce whenever possible.
Prevention and Wellness
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Prevention and Wellness
Bethany Children's Health Center
Bethany, Okla.
In Bethany, Okla., a new initiative is reshaping the future for disabled youth transitioning into adulthood.
Workforce
Paoli Hospital
Paoli, Pa.
In a heartwarming act of generosity, nurses at Paoli Hospital in suburban Philadelphia were stunned to learn in September that an anonymous donor had pledged $1 million to help relieve their student loan debt.
Workforce
NYC Health + Hospitals
New York, N.Y.
NYC Health + Hospitals has achieved a dramatic improvement in nurse retention, reducing its staff nurse turnover rate from 46% in 2019 to just 7.3% in 2025 — less than half the national average of 16.4%.
Workforce
Centra Health
Lynchburg, Va.
In this conversation, Corey Feist, CEO and co-founder of the Dr. Lorna Breen Heroes Foundation, and Tiffany Lyttle, R.N., director of cultural integration at Centra Health, explore how hospitals, health systems and states are expanding employee access to mental health care.
Benefiting Communities
Seniors living in the Sioux Falls, S.D., area will soon have access to a first-of-its-kind community for older adults, following a significant investment by Sanford Health.
Benefiting Communities
The loss of a baby during pregnancy or delivery or within the first months after birth is its own kind of grief. Through its Community Wellness Program, Penn Medicine Princeton Health offers a space and opportunity for families to come together in a moving and dignified ceremony to share their sorrow.
Benefiting Communities
Patients over a vast swatch of western states who need level II trauma center services have a great new option that will significantly reduce the need to transfer to another facility.
Benefiting Communities
Caitlin Ingebritson is one of many who have had a glowing experience as an intern with M Health Fairview. Project SEARCH interns complete three 10-week rotations in various departments at the hospital, including security, environmental services, nutrition services, supply chain, facilities and clerical.
Benefiting Communities
In early 2025, the last county in Wyoming without a hospital will lose that unwanted status when a new $73.8 million critical access hospital in Pinedale, dubbed Sublette County Health, is scheduled for completion in March.
Benefiting Communities
Mark Twain Medical Center — a rural hospital based in San Andreas, Calif. — provided more than $4.9 million in direct community benefit to patients during its most recent fiscal year, according to recently released numbers.
Benefiting Communities
NYC Health + Hospitals
New York, N.Y.
In this conversation, Deborah Brown, senior vice president of external and regulatory affairs at NYC Health + Hospitals, discusses innovative solutions to common Metropolitan Anchor Hospitals challenges.
Benefiting Communities
University of Kansas Health System
Kansas City, Kan.
Kansas’ high school student athletes are in good hands, thanks to embedded athletic trainers from University of Kansas Health System.
Benefiting Communities
For hospitals and health systems of every size and location, it’s critically important to adapt to the needs of their communities. Over the years, SBH Health System has shown its adaptability, evolving with shifting demographics and social determinants of health. In today’s conversation, Joanne M. Conroy, M.D., CEO and president of Dartmouth Health and 2024 Chair of AHA's Board, talks with David Perlstein, M.D., president and CEO of SBH Health System, to discuss how the organization is proactively improving the health and well-being of its patient population and community.
Innovation, Research and Quality Improvement
Twelve years after losing her husband David to lung cancer, Bev Brookshire faced her own health scare. When she began to experience shortness of breath and wheezing, a CT scan at Washington state-based MultiCare revealed a nodule on her lung.
Innovation, Research and Quality Improvement
A study from Nemours Children’s Health surveyed 350 pediatric orthopedic trauma patients who, due to the nature of their injuries, were transferred to pediatric hospitals from other local facilities, and found that more than a third of those transfers could have been avoided — meaning the patients would have gotten faster care at a much lower cost — through the use of telemedicine.
Innovation, Research and Quality Improvement
A team at Vanderbilt University Medical Center is setting out on a two-year project that aims to make AI chatbots more effective — and more empathetic — when part of behavioral health care treatment.
Innovation, Research and Quality Improvement
Poppy McGee may not have made it to Thanksgiving. A stroke and brain surgery had already left McGee, 73, in a medically precarious state. Then doctors discovered a severe problem with her aortic valve and a blockage in her coronary artery, which were both contributing to heart failure.
Innovation, Research and Quality Improvement
The Center for Hand Surgery at NYC Health + Hospitals/Elmhurst restored the use of Harry Perks' right hand after 10 years of immobility due to spasticity from a drug overdose.
Innovation, Research and Quality Improvement
Savannah, a 12-year-old from North Andover, Mass., loves gymnastics, soccer and swimming — activities she is enjoying two years after being diagnosed with osteosarcoma, a rare form of bone cancer, and adjusting to living with a prosthetic leg.
Innovation, Research and Quality Improvement
In December, OSF Children’s Hospital of Illinois announced surgeons had successfully performed the world’s first implantation of an extravascular implantable cardioverter-defibrillator (EV-ICD) in a 2-year-old child who had suffered a sudden cardiac arrest.
Innovation, Research and Quality Improvement
In 2018, collaborating with community partners to better serve its patients in the greater Juneau, Alaska region, Bartlett Regional Hospital implemented an emergency department information exchange system that made possible real-time information sharing that is imperative for coordinated care efforts.
Innovation, Research and Quality Improvement
Fred Hutch Cancer Center in Seattle, Wash., embraced the otherworldly aspects of cancer treatment by partnering with the one and only NASA to launch a new, space-centric program for cancer patients.
Prevention and Wellness
Northern Light Acadia Hospital in Bangor, Maine, is addressing children’s mental health needs by providing psychological first aid training (PFA) to community partners including local school employees, camp counselors and hospital teams.
Prevention and Wellness
In this conversation, Joanne M. Conroy, M.D., CEO & president of Dartmouth Health and 2024 AHA board chair, speaks with her colleague Robert E. Brady, Ph.D., director of Anxiety Disorders Service at Dartmouth Health, about different types of anxieties and their prevalence in today’s culture.
Prevention and Wellness
In this new "Safety Speaks" conversation, Michael Privitera, M.D., professor emeritus of psychiatry at the University of Rochester Medical Center, discusses ways to ease the cognitive load that many physicians and caregivers face, and how simple steps can be implemented to make it easier to focus on what's most important.
Prevention and Wellness
Morristown, N.J.-based Atlantic Health System will soon deploy an AI-based technology that flags polypharmacy issues.
Prevention and Wellness
In this conversation, Julie Petersen, CEO of Kittitas Valley Healthcare, discusses how her organization kept its promise to preserve essential obstetric services for women of all ages.
Prevention and Wellness
Henry Ford Health
Detroit, Michigan
In this conversation, Cathrine Frank, M.D., chair of psychiatry and behavioral health services at Henry Ford Health, shares how they utilize a virtual team approach to provide reachable care.
Prevention and Wellness
Rochester Regional Health recognizes that women thrive when their care environment is welcoming, uplifting, and supportive of the whole person.
Prevention and Wellness
In this conversation, Jerry Halverson, M.D., consult liaison psychiatrist at Rogers Behavioral Health, discusses the impact of these integrations on patient outcomes, and how payers are providing reimbursement for these rapidly growing care models.
Prevention and Wellness
In this conversation, Chris DeRienzo, M.D., SVP and chief physician executive at the AHA, speaks with three WISH Center experts about how its approach is helping to protect the health of new mothers and their babies.