Experience Design

ScionHealth partnered with Loyal to interact with its patient population more easily via email and SMS, pushing appointment reminders and scheduling prompts.
Mobile digital health technologies enable consumers to engage more deeply with providers. Learn three keys to meeting patients’ needs in this video.
Consumers’ health care expectations and experiences continue to evolve in the aftermath of the COVID-19 pandemic and there are myriad opportunities for action by legacy stakeholders and new market entrants. To draw a broader understanding of consumerism and establish a framework for action, the AHA…