Bayhealth Medical Center, Beebe Healthcare, and Nanticoke Health Services - Healthier Sussex County Diabetes Quality of Care Initiative

The diabetes initiative was formed as a pilot program with the goal of improving the quality of care for the growing diabetic population in Sussex County. The program was implemented in 10 primary care practices, and educated providers regarding current evidence-based practices for diabetes. It also designed streamlined processes for referrals and diabetes education. Hundreds of hemoglobin A1C testing kits were given to the pilot sites to facilitate initiation of the new work flow and diabetes care process. Office staff were trained in the hemoglobin A1C point-of-care testing and associated billing so that the service could be sustained for patients for years to come.

What is it?

The diabetes initiative was formed as a pilot program with the goal of improving the quality of care for the growing diabetic population in Sussex County. The program was implemented in 10 primary care practices, and educated providers regarding current evidence-based practices for diabetes. It also designed streamlined processes for referrals and diabetes education. Hundreds of hemoglobin A1C testing kits were given to the pilot sites to facilitate initiation of the new work flow and diabetes care process. Office staff were trained in the hemoglobin A1C point-of-care testing and associated billing so that the service could be sustained for patients for years to come.

Who is it for?

Patients at 10 primary care practices in Sussex County

Why do they do it?

For individuals diagnosed with diabetes, managing the condition can be a challenge due to the ongoing need to monitor diet, exercise, blood sugar and medications.

Impact

Participating practices improved the quality of care they provide to patients with diabetes. They also met several of the standards necessary for Patient-Centered Medical Home accreditation.

Contact: Megan Williams
Director, Population Health
Beebe Healthcare
Telephone: 302-645-3337
Email: mwilliams@beebehealthcare.org