The Value Initiative Members in Action: Redesigning the Delivery System
University of Tennessee Medical Center – Knoxville, Tenn.
Standardization Results in Enhanced Value and Improved Outcomes
Multidisciplinary teams at the University of Tennessee Medical Center used lean methodology to create evidence-based care plans throughout any episode of care, including the ED, outpatient, inpatient, post-acute and home care. The medical center also implemented a comprehensive medication analysis for patients receiving nine or more medications. By standardizing clinical pathways and order sets, UTMC has reduced readmissions, lengths of stay and costs.