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Engaging Your Community In Your Digital Strategy
Best practices, successes and challenges in engaging our communities in digital strategy to maximize success in health care.
Innovative Hospital Solutions to Address Health Care Challenges
The AHA and Concord Health Partners have compiled this collection of resources to provide more information about innovative solutions to key issues.
Behavioral Health Care Delivery, CRM, Telehealth, Cybersecurity, Artificial Intelligence (AI), Advancing Best Practices for Hospitals & Health Systems, Emergency Departments (EDs), Primary Care, Post-Acute Care, COVID-19: Telehealth and Virtual Care, Customer Experience, Workforce, Impact of Technology on the Workforce
Survey: Without a Top-Notch Consumer Experience, Expect Patient Flight
About one in five consumers switched providers in the past year and nearly 90% said they did so because the organization was hard to do business with, notes a recent Accenture report.