AHA Team Training | Chicago, IL | June 11-12, 2024

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools designed to optimize team function and improve patient safety. Our TeamSTEPPS Master Training course will teach participants all the TeamSTEPPS tools and principles - what they are, how to use them, and how to implement them. Participants will gain skills and resources for training and facilitating a TeamSTEPPS rollout to create meaningful and lasting culture change. This 2-day in-person course is led by an interprofessional faculty team with a "train-the-trainer" orientation utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and skills to create training strategies and learning experiences. By the end of this course, all participants will be highly knowledgeable regarding TeamSTEPPS and the application of the tools and strategies they can use to improve the delivery of safe and efficient care within their unit, division or department. This course is taught by, and produces, Master Trainers.

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Patient, Fmaily & Care Team: Leading Teams, Mutual Support, Siutation Monitoring, Communication

Benefits of our TeamSTEPPS Master Training course:

  • Interprofessional faculty. Learn from your clinical and non-clinical colleagues who have been using and teaching TeamSTEPPS for years.
  • Professional development. Build leadership skills needed to improve quality outcomes, workforce resilience and patient safety.
  • Updated curriculum. Experience new design thinking activities that help translate big ideas into real-world solutions.
  • Implementation plan. Finish with a suite of tools and skills to develop your training/rollout plan, along with actionable next steps.
  • Tools and resources. Access the latest TeamSTEPPS resources and connect with fellow Master Trainers in our online community.
  • Master Trainer certificate and CE credit. Receive a TeamSTEPPS Master Trainer certificate and digital badge along with continuing education credits.



This course is designed for participants to attend in teams. The curriculum is best suited for those with little to no previous TeamSTEPPS exposure who will be actively working on training and implementation in their organization.

The registration fee is $900 per person. This fee includes course materials, continuing education credits, four meals while onsite, and a TeamSTEPPS Master Trainer certificate. Everyone is welcome to attend, however teams of 3-5 are strongly encouraged. This course is designed for teams to develop their TeamSTEPPS training programs. Attending as a team allows for more focused and productive discussion regarding implementation of the TeamSTEPPS tools and strategies at your organization.

For teams of 3 or more, we offer a team discount of $150 off each person's registration, dropping the price to $750 per person. To get the team discount, please complete online registration for all team members in a single session. The team discount will be automatically applied after the 3rd team member is added. If you would like to add team members, please email TeamTraining@aha.org to receive instructions.

If you registered for this course but can no longer attend, you may send a substitute or request a refund. View our substitutions, cancellations and refunds policy to learn more.

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Additional Course Details

  • This course will take place across two days, running 8:30 a.m. to 4:00 p.m., in Chicago, IL. Additional course logistics and travel information can be found in the registration confirmation email.

  • This course is designed for participants to attend in teams. It is best suited for those with little to no previous TeamSTEPPS exposure who will be actively working on training and implementation in their organization.

    Everyone is welcome to attend this in-person course! Whether you are clinical or non-clinical, anyone who works in the health care field and is interested in improving teamwork and communication should attend. The course is taught by an interprofessional faculty team who will ensure that course examples and discussions are relevant and useful to participants from all backgrounds and levels of experience.

    • Who are they? Registered nurses, advanced practice registered nurses, physicians, physician assistants, technicians, pharmacists, medical or dental residents/interns, pre-professional students and non-clinical professionals including those in academia, quality, administrative and patient safety
    • Where do they come from? Hospitals and health systems (including medical offices and clinics), pre-professional academic institutions, ambulatory care facilities, nursing homes, skilled nursing facilities, acute long-term care hospitals, governmental agencies, military treatment facilities, associations and non-profits
  • This course will cover the following learning objectives:

    • Identify common communication and teamwork related challenges in health care
    • Learn the TeamSTEPPS tools and how they can help to overcome communication and teamwork related challenges
    • Analyze how the TeamSTEPPS tools can be effectively implemented in the health care setting
    • Practice the use of TeamSTEPPS tools and strategies in practical scenarios and exercises
    • Construct a plan to teach, coach, measure and implement the TeamSTEPPS tools
  • Every participant that completes all course requirements will earn their TeamSTEPPS Master Trainer certificate and digital badge, showing proof of completion and Master Trainer status. Your certificate and digital badge are representations of your TeamSTEPPS skills, combined with a verifiable description of what it took to reach your TeamSTEPPS Master Trainer status.

  • Participants will earn 13 credits by attending the course and completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).