Patient and Family Education/Engagement
In this webinar, Accenture will share results from its "Health experience: The difference between loyalty and leaving" patient experience benchmark survey, and Texas Health Resources will share how it improved its patients’ experience. This webinar tackles this critical issue from several…
Even as signs indicate that inflation is slowing, a recent consumer survey conducted by Deloitte indicates that 28% of Americans, or roughly 72 million adults, feel less prepared to pay for medical costs than they did last year.
After surveying more than 21,000 consumers since 2017, leaders from Accenture have found some interesting answers and developed conclusions about where health care organizations should invest to improve the patient experience.
In part 4 of this podcast series, Nancy Myers, vice president of leadership system innovation at the American Hospital Association, is joined by clinical services director Lynette Harvey of the Camarillo Health Care District and high risk program manager Maureen Hodge of Community Memorial Health…
This second in a four-part series on hospital and community partnerships to support family caregivers features Community Memorial Health System in Ventura, Calif., on the role of the family caregiver and how hospitals and health systems can help.
The caregiver experience is one that’s deeply personal and unique. Understanding how to support caregivers means hearing their stories, and better understanding their needs and challenges, so that collaboratively-developed programs at the community level can support them.
In this special Hospital-Community Partnership podcast series, Nancy Myers, vice president of leadership system innovation at the American Hospital Association, leads a four-part series of discussions on hospital and community partnerships to support family caregivers.
Many people during the pandemic lost trust and felt increasingly disconnected from other individuals, the media and the federal government. At the same time, there’s been an upswing in connections with employers, businesses and brands. This shift creates an opportunity for hospitals and health…
Community Memorial Health System located in Ventura, California, partnered with Channel Islands University to create a caregiver navigator program.
Mobile digital health technologies enable consumers to engage more deeply with providers. Learn three keys to meeting patients’ needs in this video.