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Case Studies

Novant Health improves patient satisfaction and payment experience in 12 months

After implementing Cedar Pay, Novant Health saw a significant rise in patient satisfaction with the billing process with scores now at 90%.
Guides/Reports
Member

The Essential Role of Financial Reserves in Not-for-Profit Healthcare

Anyone unfamiliar with the financial structure of not-for-profit hospitals and health systems may question why these organizations carry often significant financial reserves on their balance sheets. The answer is straightforward: with limited sources of funding, hospitals and health systems rely on financial reserves to maintain their financial stability and support their growth.
Guides/Reports
Public

2024 Costs of Caring

While recent data suggest that some hospital and health system finances have experienced modest stabilization from historic lows in 2022, the hospital field is still far from where it needs to be to meet the demand for care, invest in new and promising technologies and interventions, and stand ready for the next health care crisis.
Guides/Reports
Member

Building and Implementing an Artificial Intelligence Action Plan for Health Care

Health care artificial intelligence action plan defines people, process and technology essentials, ROI, and AI use cases to transform care delivery.
AHA Center for Health Innovation Market Scan
Public

4 Health Systems Team Up to Tackle Drug Development, Care Coordination and Billing

four prominent nonprofit health systems — Baylor, Scott & White Health, Memorial Hermann Health System, Novant Health and Providence — have banded together to form the for-profit entity Longitude Health to handle increasing access to complex drugs, care coordination within huge programs like Medicare Advantage and streamlining billing processes.
Toolkits/Methodology
Public

Patient Cost Estimator Toolkit

body { color: #000000; } h3 { color: #007acc; } Member Issue Brief: Implementing Patient Out-of-pocket Cost Estimators
Guides/Reports
Public

Skyrocketing Hospital Administrative Costs, Burdensome Commercial Insurer Policies Impacting Patient Care

Between 2022 and 2023, care denials increased an average of 20.2% and 55.7% for commercial and Medicare Advantage (MA) claims, respectively.
Trailblazers

Mobilizing Data to Improve Operational Efficiency

Improving operational performance of hospitals, health care IT strategy, health care leadership, reducing the cost of health care
Case Studies

Foreword and Executive Summary - Electrifying Heat in an Existing Hospital

Learn why and how ASHE partnered with Providence St. Peter Hospital on a decarbonization feasibility study to electrify the existing hospital’s heat.
AHA Center for Health Innovation Market Scan
Public

Mobilizing Data for Operational Efficiency in Health Care: A Path Forward

The newly published AHA Market Scan Trailblazers report, “Mobilizing Data to Improve Operational Efficiency,” explores how health systems are leveraging emerging technologies to unlock and mobilize core data sets, thus driving substantial operational improvements and better care outcomes.