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How Health Care Is Evolving to Improve the Patient Experience
Michael Anne Kyle, R.N., MPH, Ph.D., an intensive care unit nurse and health policy expert, is leading a critical mission to simplify U.S. health care. Her research shows that patients often face “invisible costs” of time, stress and financial strain while trying to navigate the system.
CVS MinuteClinics Introduce Primary Care in Select Markets
CVS Health announced last week that it now will provide in-network primary care for Aetna members in select markets through its MinuteClinics.
Survey: Without a Top-Notch Consumer Experience, Expect Patient Flight
About one in five consumers switched providers in the past year and nearly 90% said they did so because the organization was hard to do business with, notes a recent Accenture report.
3 Looming Questions from the J.P. Morgan Health Conference
Providers, payers, data analytics companies and others working to transform health care gathered last week at the 41st annual J.P. Morgan Healthcare Conference to give updates on their strategies and progress.
4 Ways Hospitals Can Reshape Their Future
The recently released AHA 2023 Environmental Scan provides a data and analysis snapshot of where the health care field has been and where it’s headed to help executives plot their path forward.
2 Ways Cash-Rich Digital Health Startups Will Reshape Care and Wellness
Digital health startups are on a roll in raising record levels of venture capital and their impact is growing on consumers, providers and the way care is delivered.
CVS Concept Stores to Open in 2019, Focus on Cutting Medical Costs
Once the CVS Health-Aetna merger is officially completed (expected to be around Thanksgiving), the retail chain will turn its attention to opening its first "health hub" concept stores early next year.
A Look Inside CVS Health’s Latest Moves to Disrupt Care
In a recent Q1 earnings call, Karen Lynch, CVS Health president and CEO, laid out the retail giant’s plans for care delivery. “Our strategy is to deliver a single integrated experience that connects individuals to a CVS care team, virtually and face-to-face, by navigating consumers to the best site of care,” she explained.
Humana Plans Primary Care Expansion in Medically Underserved Areas
Humana states it will operate up to 260 CenterWell or Conviva care centers in medically underserved areas by year end. The insurer, which now operates 200 primary care clinics in nine states, plans to expand into Texas, Oklahoma and Arizona.
Walmart Looks to Roll Back Costs on Employee Health
In an attempt to lower cost and improve quality, Walmart on Jan. 1 will launch a “featured providers” pilot to incentivize workers to choose higher-quality physicians. Workers who opt for the featured providers program will pay less out of pocket. If successful, the program will expand.